I stayed at the Colony December 16 and departed on December 19. I paid for my room through Hotels.com (another story) and have the receipt. On December 18th the Colony charged me $277.14 for no reason. They deny it.I have it in black and white from my bank. I have been treated like I was trying to get monies that don't belong to me. Nothing is further from the truth. I have stayed at the Colony many times and always found them to be very courteous and nice. I am a 75 year old widow who is not a problem maker. I mind my own business and am not a confrontational sort. However, get me going and I will pursue this. I have not had problems in the past with this hotel, I just want my money returned to me.Hotels.com has lost me and anyone who will listen to me as customers. Their treatment has been horrific.
- Official Description (provided by the hotel):
- One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Colony Hotel Miami Beach
- Colony Miami Beach