Colony is an absolute s**** hole! Do not be fooled by all the positive reviews because I for one believe they are all lies.
My holiday has been absolutely ruined by this disgusting hotel and let me tell you why.
From when we checked into the hotel room I had a bad feeling. Our hotel room was small firstly, had a funny smell, only had one light and only had one mirror - for a double room I think that is appalling. Then when we saw our view it was of the crusty rooftop and we had crack heads watching us from across the street. From then we had to keep the blinds closed for fear of our safety.
But this are just some of the minor points of this disgusting hotel. The hotel rooms have an infestation problem. In the 7 nights we have stayed in this hotel, me and my friends have had to move rooms a total of nine times because cockroaches and maggots had invaded the rooms. We have been awoken at night to hear a rustling sound and then only to find four to five cockroaches running around on the floor as well as hidden in our belongings.
You would think the hotel staff would be helpful. Oh no. The person who works the night shift just comes to the room doesn't even check properly, sprays a little bug spray and then tells us your going to have to move rooms. He also does not help us move our stuff in the new rooms despite us all being terrified of cockroaches. So we are left to move all our things in the middle of night from room to room without any compassion.
What makes this ordeal even worse is the manager has not had the common courtesy to come and sort this out in person. We have not even had an apology. Instead she has relayed messages through her incompetent hotel staff and has avoided seeing us completely.
Please listen to me when I say this do not under any circumstances stay in this hotel!
- Official Description (provided by the hotel):
- One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more less
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- Also Known As:
- Colony Hotel Miami Beach
- Colony Miami Beach