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All 199 Miami Beach hotels

Colony Hotel: Traveler Reviews

3.0 of 5
736 Ocean Drive, Miami Beach, FL 33139 (Flamingo / Lummus)
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Colony Hotel
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53%
Ranked #100 of 199 hotels in Miami Beach
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551 reviews from our community

Traveler rating
    130
    141
    115
    71
    94
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Families
54
 
Couples
168
 
Solo
29
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
“South Beach maybe......but not the Miami experience”
3 of 5 stars Reviewed January 21, 2013 via mobile

We stayed in this hotel whilst on a driving trip around the area. Unfortunately for me I really would not recommend a stay. Whilst the room was adequate, the staff were poorly trained and it runs more like a youth hostel than a hotel.

Overall the standard of the hotel is not worth the money and having also stayed at a neighbouring hotel on the same trip, for the same price,I would suggest reading the reviews on this hotel, and book else where.......location is important but is available for a better standard.....try the Beacon two doors along!!!!!

Stayed January 2013, traveled as a couple
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Ask Nicky S about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Nicky, thank you for your review, I welcome you to contact me at 305-604-5068 Ext. 3001, I would like to speak to you in detail about your stay. I do not want any guest to feel they way you did about staff not being properly trained and I appreciate your feedback on what you think could have been done better so that you would not view us in that way.
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Reviewer
4 reviews 4 reviews
“Beautiful, clean, fun!”
5 of 5 stars Reviewed January 21, 2013 via mobile

We stayed one night, the last night of a festival right on Ocean Drive. We had an ocean view room and it was beautifully furnished. Bonuses: ipod speaker dock, raindrop shower head, HUGE tv, and kind staff. Needed earplugs to sleep and it was a bit humid, but really, if you want fun,excitement, and warm weather, quiet and cool don't mix. Hello!! You're in South Beach!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Angee K about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Thank you Angee for your review, we are pleased to know that you enjoyed your stay!
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Dartmouth, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Not Worth It”
2 of 5 stars Reviewed January 10, 2013

The only thing this hotel has going for it is the location to the beach - right across the street. The room was basic, but the WiFi was not working nor was the telephone in our room. The hair dryer did not work. The bed was awful! I wouldn't recomment this to anyone.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Wayne D about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Wayne, we appreciate your review, but did you advise the Front Desk about the telephone and hair dryer? These are items which we keep new spares in stock to re-supply the rooms should they not work - please reach out to me at your earliest convenience at 305-604-5068 Ext. 3001 - I would like to speak to you about your stay in detail and see what I could do to make it up to you.
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Contributor
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9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Central location, lacking in basics”
2 of 5 stars Reviewed January 3, 2013

I stayed with 2 friends for a week over New Year's Eve. We had 3 rooms. The hotel's location on Ocean Drive opposite the beach is it's main selling point. The rooms are fairly basic given the price and we had issues with the hot water going off (to some rooms) on a couple of occasions. The hotel also seems to operate a bizarre system with regard to laundering the towels. The maids would appear each morning and take all the towels away leaving you with none, not even a hand towel! They would then re-appear several hours later. Not convenient if you return from the beach to find the towels have not been replaced.
Noisy hotel, poor aspects. Only 4 rooms apparently face the ocean.
Friendly staff; good free internet.

Room Tip: All seem much of a muchness but avoid room 101 which is directly behind reception and next to a door...
See more room tips
  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask BRLondon1001 about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Guest, thank you for the review - in response to the hot water issue, during late December and January the hotel was having a tough time with it's water heater, for some reason the pilot light would turn off randomly and it would stop warming the water, once the staff was advised they would turn it back on - we understand this can be a big inconvenience and that is why the water heater is being changed out completely
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Moss, Norge
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Location Great, other things not so great”
3 of 5 stars Reviewed January 2, 2013

Although, the location is awesome, on the downside the wifi in the hotel was only working in the lobby. Very inconvenient. The reseption staff was not as friendly as I am used to. But they were helpful when asked, and that is what counts :) When we got the room, I saw a dead spider on bathroom wall... And the cleaning personal was greedy for toilet paper LOL even after we asked for it :D But the real problem was the sound - could be that our room was not the best, or the fact that the building is old, but the sound isolation there is very poor. Could very well hear people walking in the hall and above us.
But anyways, I don't regret staying in this hotel. Location beats all the minuses. It is just across the road from the beach, few minutes walk from any places of interest and shops in the area.

Room Tip: We had room on the first floor in the back of the hotel. So no nice view. But as it was all the way...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask varulven about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear guest, thank you for the review, you are spot on with regards to the noise issues, the Colony Hotel was built in the 30's and sound proofing was not what we are accustomed to nowadays, as we renovate our rooms we are making changes to muffle noise, but we have a long way to go on renovating every room in the hotel - the WiFi issue has been fixed as we have changed out the network with more commercial equipment that provides better coverage
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Additional Information about Colony Hotel

Also Known As:
Colony Hotel Miami Beach
Colony Hotel Miami
Colony Miami Beach
Address: 736 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach > Flamingo / Lummus
Amenities:
Bar/Lounge Beach Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Best Value Hotels in Miami Beach
#68 On the Beach Hotels in Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 
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