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Colony Hotel: Traveler Reviews

3.0 of 5
736 Ocean Drive, Miami Beach, FL 33139 (Flamingo / Lummus)
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Hotel amenities
Colony Hotel
Ranked #99 of 198 hotels in Miami Beach
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539 reviews from our community

Traveler rating
    128
    139
    111
    70
    91
See reviews for
Families
52
 
Couples
167
 
Solo
27
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Central location, lacking in basics”
2 of 5 stars Reviewed January 3, 2013

I stayed with 2 friends for a week over New Year's Eve. We had 3 rooms. The hotel's location on Ocean Drive opposite the beach is it's main selling point. The rooms are fairly basic given the price and we had issues with the hot water going off (to some rooms) on a couple of occasions. The hotel also seems to operate a bizarre system with regard to laundering the towels. The maids would appear each morning and take all the towels away leaving you with none, not even a hand towel! They would then re-appear several hours later. Not convenient if you return from the beach to find the towels have not been replaced.
Noisy hotel, poor aspects. Only 4 rooms apparently face the ocean.
Friendly staff; good free internet.

Room Tip: All seem much of a muchness but avoid room 101 which is directly behind reception and next to a door...
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  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BRLondon1001 about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Guest, thank you for the review - in response to the hot water issue, during late December and January the hotel was having a tough time with it's water heater, for some reason the pilot light would turn off randomly and it would stop warming the water, once the staff was advised they would turn it back on - we understand this can be a big inconvenience and that is why the water heater is being changed out completely
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Moss, Norge
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Location Great, other things not so great”
3 of 5 stars Reviewed January 2, 2013

Although, the location is awesome, on the downside the wifi in the hotel was only working in the lobby. Very inconvenient. The reseption staff was not as friendly as I am used to. But they were helpful when asked, and that is what counts :) When we got the room, I saw a dead spider on bathroom wall... And the cleaning personal was greedy for toilet paper LOL even after we asked for it :D But the real problem was the sound - could be that our room was not the best, or the fact that the building is old, but the sound isolation there is very poor. Could very well hear people walking in the hall and above us.
But anyways, I don't regret staying in this hotel. Location beats all the minuses. It is just across the road from the beach, few minutes walk from any places of interest and shops in the area.

Room Tip: We had room on the first floor in the back of the hotel. So no nice view. But as it was all the way...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask varulven about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear guest, thank you for the review, you are spot on with regards to the noise issues, the Colony Hotel was built in the 30's and sound proofing was not what we are accustomed to nowadays, as we renovate our rooms we are making changes to muffle noise, but we have a long way to go on renovating every room in the hotel - the WiFi issue has been fixed as we have changed out the network with more commercial equipment that provides better coverage
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Jard-sur-Mer, France
1 review
“I would not stay at his hotel again”
1 of 5 stars Reviewed December 27, 2012

Although the room was not a bad size and nicely decorated, the view from the window was disgusting - we were looking straight at the window of the restaurant next door 6 feet away and also and a rusty ventilator fan (photo attached). We stayed at the hotel for two nights and our bed was never made up properly.

Room Tip: Always request a beach view room
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jacqueline M about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Jacqueline, our apologies for the horrible window view, there is unfortunately, not much that we can do since we are in between two other buildings, one being the Johnny Rockets restaurant which seems to be the view you had - any suggestions that you think would have made you stay better are more than welcome - please send them to my attention at sales@thekenthotel.com
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“Unreliable wifi”
3 of 5 stars Reviewed December 23, 2012 via mobile

Wifi only works in the lobby area. No wifi in our room. It is a big minus for me as wifi was an important option when choosing a hotel. Location is great though! Rooms furnished from IKEA :-D Staff isn't very helpful. Will see if the other shift is better.

Was this review helpful? Yes
Ask varulven666 about Colony Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Guest, thank you for the review, we are working on making our Wi-Fi network stronger as we have noticed some rooms get a weak signal, in the near future this won't be an issue at all
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Commerce Township, Michigan
1 review
“Great service staff and location!”
5 of 5 stars Reviewed December 16, 2012

The staff was friendly and immediately made us feel welcome. Harold provided great dining, shopping and other recommendations. The room was modern, clean and offered an amazing ocean view and Jacuzzi hot tub. This hotel is located right in the heart of South Beach and you can access so much. We loved the rental bikes along the beach path!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask vball08nfl about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
January 9, 2013
Dear Guest thank you for the wonderful review, we hope to have you back real soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colony Hotel

Also Known As:
Colony Hotel Miami Beach
Colony Hotel Miami
Colony Miami Beach
Address: 736 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach > Flamingo / Lummus
Amenities:
Bar/Lounge Beach Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotels in Miami Beach
#69 On the Beach Hotels in Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 
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