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Colony Hotel: Traveler Reviews

3.0 of 5
736 Ocean Drive, Miami Beach, FL 33139 (Flamingo / Lummus)
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Colony Hotel
Ranked #96 of 198 hotels in Miami Beach
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537 reviews from our community

Traveler rating
    127
    138
    111
    70
    91
See reviews for
Families
52
 
Couples
166
 
Solo
27
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Jard-sur-Mer, France
1 review
“I would not stay at his hotel again”
1 of 5 stars Reviewed December 27, 2012

Although the room was not a bad size and nicely decorated, the view from the window was disgusting - we were looking straight at the window of the restaurant next door 6 feet away and also and a rusty ventilator fan (photo attached). We stayed at the hotel for two nights and our bed was never made up properly.

Room Tip: Always request a beach view room
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Jacqueline M about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Jacqueline, our apologies for the horrible window view, there is unfortunately, not much that we can do since we are in between two other buildings, one being the Johnny Rockets restaurant which seems to be the view you had - any suggestions that you think would have made you stay better are more than welcome - please send them to my attention at sales@thekenthotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Unreliable wifi”
3 of 5 stars Reviewed December 23, 2012 via mobile

Wifi only works in the lobby area. No wifi in our room. It is a big minus for me as wifi was an important option when choosing a hotel. Location is great though! Rooms furnished from IKEA :-D Staff isn't very helpful. Will see if the other shift is better.

Was this review helpful? Yes
Ask varulven666 about Colony Hotel
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
zero11382, Director of Sales at Colony Hotel, responded to this review
February 26, 2013
Dear Guest, thank you for the review, we are working on making our Wi-Fi network stronger as we have noticed some rooms get a weak signal, in the near future this won't be an issue at all
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Commerce Township, Michigan
1 review
“Great service staff and location!”
5 of 5 stars Reviewed December 16, 2012

The staff was friendly and immediately made us feel welcome. Harold provided great dining, shopping and other recommendations. The room was modern, clean and offered an amazing ocean view and Jacuzzi hot tub. This hotel is located right in the heart of South Beach and you can access so much. We loved the rental bikes along the beach path!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask vball08nfl about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
January 9, 2013
Dear Guest thank you for the wonderful review, we hope to have you back real soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosport, Indiana, United States
1 review
2 helpful votes 2 helpful votes
“Amazing hotel and staff”
5 of 5 stars Reviewed December 13, 2012

I absolutely love the Colony Hotel! The hotel itself is in a great location, the food service was phenomenal, and the rooms are clean and stylish. But, more than the hotel itself, the staff was amazing. I didn't meet one employee who didn't do all they could to make sure my stay was comfortable. I felt like I had known these people most of my life. The staff went out of their way to get us whatever we needed, suggest places to go, help us with our bags, and just "be there." I expected to have a great time on my vacation with my friends, but I didn't expect to walk away from it with new friends I met at the hotel. That is exactly what happened, especially with the hotel manager, Harold Rondan. His kindness and excellent rapport with his staff and guests is exactly what every hotel needs. If you visit The Colony Hotel, make sure you ask to meet him. Wait! You won't need to. I am sure, without a doubt, you will know exactly who he is before you even read his name tag. Good people are a rarity these days, but Harold and his staff are definitely good people and I will stay there every time I visit Miami Beach!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Shelly D about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
January 9, 2013
Dear Shelly, wow thank you for the great review, I'm glad to know that our guests are in good hands with our staff, especially Harold!
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Indianapolis
1 review
“Wonderful stay!”
5 of 5 stars Reviewed December 12, 2012

The colony hotel was the friendliest hotel i have been to in a long time and I travel often.Will be returning there in February and I can't wait. The rooms are very clean and cute. I recommend the colony hotel to everyone.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kristi_JIndianapolis about Colony Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review
January 9, 2013
Thank you Kristi for the wonderful review!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Colony Hotel

Also Known As:
Colony Hotel Miami Beach
Colony Hotel Miami
Colony Miami Beach
Address: 736 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach > Flamingo / Lummus
Amenities:
Bar/Lounge Beach Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Best Value Hotels in Miami Beach
#67 On the Beach Hotels in Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 
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Colony Hotel
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