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“Value Crash Pad on South Beach” 2 of 5 stars
Review of Colony Hotel

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Colony Hotel
3.0 of 5 Hotel   |   736 Ocean Drive, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #120 of 201 hotels in Miami Beach
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Value Crash Pad on South Beach”
2 of 5 stars Reviewed March 4, 2012

Place is seriously outdated. Restaurant food was garbage and expensive. Not dirty, but not really clean, just average up and down the board. Service was typical So. Florida bad. Still a cheap room for Miami Beach, a place where you shouldnt be in your room much. Im sure much nicer accommodations can be had at slightly elevated prices.

Room Tip: I dont think there are many "good" rooms at the Colony.
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  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review, March 13, 2012
Dear Guest, unfortunately we do not run the restaurant directly, as we lease out the space and it is not operated by our staff, we have minimal influence on their operations but we always forward them all of the complaints/praises that we receive about them so that they can improve their product. I hope that you could contact me, Eddie Nunez at sales@thekenthotel.com as I would like to speak to you about what you would like to see done differently (at the hotel) so that you would not find our establishment as "outdated".
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677 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Houston, Texas
2 reviews
5 of 5 stars Reviewed February 29, 2012

The Colony Hotel is a great hotel. Very friendly staff. Harold at the front desk was wonderful.. very knowledgable, and overall made the stay great. The hotel is in a great location! My next trip to South Beach I will be staying at the Colony Hotel.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review, March 13, 2012
Thank you for the excellent review!
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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 27, 2012 via mobile

This is a nice place to stay but there is a lot of things to take care before choosing it. I think this is not a hotel for families, neither old couples.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review, March 13, 2012
Dear Guest, even though we believe that our property would be a good fit for all types of guests it is not located in an ideal area for children, South Beach is very much part of the nightlife scene and people are out at all times of the night so noise is something that is hard to avoid, it is very much an adult type of town.
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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2012

The Colony Hotel sits in the most perfect location, couldn't ask for better. The rooms are small, but clean and complete with fridges, ironing boards, and flat screens. Free Wifi, amazing! Staff were above and beyond helpful and made me feel taken care of, making my vacation a truly relaxing experience! The front desk concierge (Harold) was so kind, full of information and went out of his way to help me with shuttles and answer multiple questions. Can't wait to go back!

  • Stayed February 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review, March 13, 2012
Thank you for the great review, we hope to have you back soon!!
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Birmingham, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 25, 2012

Fantastic setting and location. Building is dated inside as you would expect it to be really. Our room for the three nights was a delux. It was quite basic really. Small dimensions, good space for hanging clothes and storage. Strange thing is it had a really large flat screen tv which seemed odd when the bedroom w lacking a mirror! Good air condition and a ceiling fan kept the room comfortable. Bathroom was small and needed some TLC as the ceiling was showing signs of damp patches and some of the tile grouting was starting to go black. The bathroom could also have done with some more storage as it only had a single shelf which was well stocked with hotel brand toiletries. All windows had venetian blinds which didn't full keep,the lit out. But for its limitations we really enjoyed our stay there.

Room Tip: Go for one over looking Ocean drive if you don't mind th noise
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review, March 13, 2012
Glad to hear you enjoyed your stay but we would like to address the issues regarding the room you used, it would be of great help if you could send an email to carrie@colonymiami.com (at your earliest convenience) and advise us which you room you stayed in to make sure we correct all of the things you mentioned.
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Shinnston, West Virginia
1 review
5 of 5 stars Reviewed February 24, 2012

This was our second trip to Ocean Drive. This hotel was absolutely amazing and beautiful. I loved the art deco style. This hotel is located in a great location on Ocean Drive just seconds from the beach and all the local restraunts and bars. This hotel did not disappoint. Once we arrived we walked in and were immediately greated with awesome staff who catered to us immediately. We had our car valet parked and felt very safe leaving it with the attendants. The lift elevator was amazing with the old school pull open door and cage. The rooms were super clean with dark brown hardwood floors; a tad bit small but still giving 5 stars :) Our room was very quiet and perfect for our stay here. I am definitely planning on staying again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review, March 13, 2012
Thank you for the kind words, most interestingly the elevator, most people find it "spooky" or tired!
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Perth
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 21, 2012

This was my first trip to Miami and I just had to stay in an art deco hotel in South Beach. If your looking for a normal hotel stay this isn't the hotel for you. I am a movie buff and I wanted a bit of history and a cliche stay on how I have precieved South Beach to be and Colony didn't dissapoint me!

We arrived at night and it was all lit up. As you got out of the cab latino music was playing from the restaurant out front which instantly put a smile on my face... I have arrived!!

The lift/elevator is a small one. Old school with the swing open door and cage, which I loved BUT is annoying because if someone has not closed the door properly on one of the floors it won't work. Lucky the hotel is only 3 or 4 floors high so no big deal. The only other complaint I would have was the key to our room deactivated everyday, so we found ourselves having to go to the desk everyday to fix this.

The room was lovely. Wood floor boards. We had a ceiling fan and air con. Plenty of storage spaces to unpack (we were there for 5 days). And a really big fridge you can stock yourself. Our room window's looked over the roof of Johnny Rockets next door. This didn't bother me at all as it was very quiet. Couldn't hear any music, noise or traffic from Ocean dr. I think it was room 357.

The location was great. I attended a convention at American Airlines Arena which was only a $10 cab fare away as was the cruise terminal. Heaps of places to eat on Ocean dr and the beach was across the road.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zero11382, Director of Sales at Colony Hotel, responded to this review, March 13, 2012
We are very pleased to hear you had a great time, and also your appreciation of all the history of not only the hotel but the area in general. We do apologize regarding the room keys, they are very sensitive and de-program easily when put next to credit cards and/or magnets.
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Additional Information about Colony Hotel

Address: 736 Ocean Drive, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#81 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Colony Hotel 3*
Official Description (provided by the hotel):
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 
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Also Known As:
Colony Hotel Miami Beach
Colony Miami Beach

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