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“Great hotel” 5 of 5 stars
Review of Clevelander Hotel

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Clevelander Hotel
3.5 of 5 Hotel   |   1020 Ocean Drive, Miami Beach, FL 33139   |  
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Ranked #51 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel”
5 of 5 stars Reviewed February 12, 2013 via mobile

Me and my girlfriend arrived at The hotel After 5 days in new York in search of good weather and fun. Since the initial minute the staff treat us very very good. The bar is awesome, The rooms are Well designed and quiet (that Was very surprising taking in considertion that the music is really loud at the Bar) , you can also use the pool in the essex house which is small but cosy and there's an exellent asian restaurant next to it. Thank you to all the people that runs the hotel , specially to Lyle and Eric for their help and kindness

Stayed February 2013, traveled as a couple
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747 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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Lansing, MI
Top Contributor
66 reviews 66 reviews
32 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 10, 2013

We booked a room at the Clevelander several months ago for a recent long weekend in January. We had read the reviews online, so we thought we knew what to expect. We thought the location was perfect and that we could put up with a few inconveniences. There were 4 of us traveling and we had two rooms booked. As soon as we stepped out of the cab in front of the hotel we got worried! Loud, booming music was coming off the hotel courtyard and onto the street. We checked in with the very friendly staff and were immediately brought pina coladas. We walked into our room and loved it. It was a corner room on the fourth floor looking out over the courtyard and beach. Our luggage arrived shortly after and everything in the room was explained to us. The room was on the small side, but very clean and modern with lots of natural light. Our second uh-oh moment was when we saw the earplugs on the nightstand. We immediately headed out for dinner and drinks with our friends. We got back about midnight and because we had traveled that day (Thursday) we were tired and decided to go to bed. We did exactly that, went to bed, but not to sleep. Not only was the music loud (the earplugs did help), the light show from the bar came right through our bathroom window, and you could literally feel the vibration from the booming music. This went on until about 3:30 in the morning. Having had little sleep, we met our friends for breakfast and expected they had the same kind of night. We were surprised when they said they slept well. The were in a room in the front of the building facing the street, but not the courtyard. They said they had to use their earplugs, but slept fairly well. We immediately requested a room change and after they gave us a little bit of a hard time, they put us in a room at the sister hotel immediately behind the Clevelander, the Essex. The room at the Essex was pretty standard, but clean and QUIET! We are middle aged and like to have a good time, but the Clevelander is clearly party central for Ocean drive. If you have any doubts about staying here based on the reviews you read, do not stay at the Clevelander. You can stay close by and still go there to party if you wish. We would not book a room here again.

Room Tip: If you do stay here and want to sleep while it is dark, get a room that does not face the courtyard.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelanderMgmt, Guest Relations Manager at Clevelander Hotel, responded to this review, February 27, 2013
Hello Beacon Traveler,

Thank you for your review of the Clevelander. Your feedback is very important to us. We are very glad to hear that our staff was welcoming and friendly. We are sorry to hear that the music was a bother, but we are glad to hear that the situation was resolved by moving you to our sister hotel. The issues that you discussed will be addressed with our team, so that they can be resolved. We hope that you will visit us during your next stay at South Beach!

Best,
Maria
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 9, 2013 via mobile

I've stayed on Ocean Drive in South Beach a few times. For those that have never been there, the hotels, restuarants and bars are all set amongst old hotels which harken back to the '40s and '50s I believe. In the '80s most of the buildings were used as retirement communities. Then a revival occurred and today you have one very popular spot in Miami Beach.

The Clevelander is by far one of the better hotels I've stayed in. Upon arrival our reservation was missing in the hotel's computer system. After some researching by both the front desk and manager they found mine and my colleague's reservations. For being as patient as we were they upgraded us all at no extra charge to ocean front rooms. This was in addition to the nice complimentary Piña Colada they gave us while we waited.

The rooms were quite clean and thoroughly updated using modern conveniences to supplement the nostalgic rooms. The bed was comfortable and the linens clean.

Service was very good overall. Unfortunately, I find South Beach to be a hotspot for rude, shallow and self absorbed people that are more about looks amd impressing others than substance. The hotel staff bear no resemblance of these qualities and were helpful in every way while being polite and courteous. It was my oasis in "SoBe".

One thing to note: the Clevelander has one of the best bars on South Beach and the music goes on until the wee hours of the morning most nights. If you have a business meeting early the next morning (like I did) my suggestion is to ask the hotel staff to put you in a room as far away as possible. Otherwise a restful night's sleep will be elusive. Fortunately my room was on the opposite side of the building that faces the bar and I had a pleasant night.

If my travels take me back to South Beach The Clevelander will definitely have my business again.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelanderMgmt, Guest Relations Manager at Clevelander Hotel, responded to this review, March 25, 2013
Hello GatorBri75,

Thank you for your feedback of the Clevelander South Beach. We are thrilled to hear that you consider the Clevelander to be one of the better hotels that you have stayed at. We are glad that management was able to upgrade you and that you enjoyed your piña coladas. Additionally, we are very happy that you were satisfied with the conditions of your room and the overall service! At the Clevelander, we strive for excellent customer service, so we will let our associates know of your positive feedback! We look forward to hosting you again soon!

Best,
Maria
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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2013

A friend and I had an awesome stay at the Clevelander over MLK weekend! You can't beat the location, and the staff were particularly outstanding. They all seem to be having a great time working there, which gives the place a really upbeat atmosphere. Knowing that the Clevelander has a great party scene made me the tiniest bit nervous about staying there - I wasn't sure how well we'd do with the loud music at all hours of the night. But the earplugs did the trick! And if you come back to your room and aren't quite tired enough to sleep, just head downstairs to the bar or upstairs to the roof deck, and you can skip the line (since you're a hotel guest) and burn off some extra energy on the dance floor. Fun!!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 26, 2013

Loved my stay at The Clevelander! Upon our arrival we were given a friendly welcome and two piña coladas to start our trip. We were upgraded to a Rockstar suite. The room was clean, spacious and had a great view of Ocean Drive and the beach. The bell hop who escorted us to the room showed us where everything was and offered help us with anything we needed. We ordered food from the restaurant downstairs. We had the popcorn shrimp, beef nachos and sliders. All the food was great, and the portions were HUGE! Tried the Miami Vice and Margaritas. Definitely pay $2 more for he extra shot, totally worth it. All in all this was a wonderful hotel in a great location. Would definitely stay here again!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 25, 2013

I stayed at this hotel to celebrate my birthday and ring in the new year and it was excellent. My girls and I had tons of fun looking at the hot male staff and even got a deal to go to King Of Diamonds (a must see). The food wasn't so great and the room was way too small for 4 girls, but the atmosphere made the stay awesome. We got free wrist bands for the NYE party that people were paying to get into! Special thanks to Jamal for taking care of us! We will def return to this hotel.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clevelander Hotel

Address: 1020 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Clevelander Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Clevelander brings an adult playground experience to Miami Beach being the only legendary party hotel. A 70-year tradition of fun is enhanced more than ever thanks to a complete renovation of its boutique hotel featuring 60 cozy rooms, Rock Star Suites, ground floor poolside bars, Game On Sports Bar, C-Level Rooftop Terrace and SPF4 Sundeck. Clevelander is known for being at the center of it all on South Beach in the middle of the famous Ocean Drive. Clevelander is a full service nightlife venue featuring live entertainment 7 days a week. Clevelander is famous for epic bachelor, bachelorette, holiday, and birthday parties.Clevelander is a large and versatile venue hosting groups for corporate meetings up to 1000 guests. Clevelander Hotel accepts Bitcoin currency for all products and services on property. ... more   less 
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Also Known As:
Clevelander Miami Beach

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