We arrived here on Christmas day... The staff was as friendly and helpful as they could be. We had 3 rooms ... one the RockStar suite the other two with Ocean views... Unfortunately the RockStar suite was too noisy for us and we couldn't sleep the staff was extremely helpful and most accommodating. In the mid of the night they moved us to another room with much less noise. Then the next day moved all of our belongings to most quiet room in the house. If you're over 40 request a room in the rear of the hotel and forget about the ocean view. This is the place where the action is in Miami Beach!!!!!