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“A home away from home. Highly recommended” 5 of 5 stars
Review of Clevelander Hotel

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Clevelander Hotel
3.5 of 5 Hotel   |   1020 Ocean Drive, Miami Beach, FL 33139   |  
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Ranked #53 of 203 Hotels in Miami Beach
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“A home away from home. Highly recommended”
5 of 5 stars Reviewed November 28, 2012

I very rarely give a place 5 stars but after checking out of the clevelander hotel this morning I left with a feeling of pure joy (and sadness to be leaving)
Where to start?!

-The Good-
Extremely friendly staff at every turn. It's as if only cool, good looking people are employed. From the receptionists to the waiters to security and even the night concierge when we stroll in at 5am. We knew many by name by the end of the 5 night stay. It was really like a home away from home!

Every request was dealt with efficiently and free of charge. For example, most nights we ordered limes and a bucket of ice to go with our shop bought liquor (cheaper option opposed to the overpriced drinks on the strip) it arrived to our room immediately with cups and straws to boot.
My friend ordered a coffee and they just smiled and said "don't even worry about it" when she asked how much it was.
On the last night we were so hungover, that we requested we sleep in a bit rather than check out at 11am, and they didn't mind one bit. Nor did they charge for the 2 hour extra lie in we took after check out time.
Also, whenever we requested our room be clean, they didn't hesitate to call up room service and provide fresh towels, linens and give the room a once over...

Location-wise, this hotel is in the best place. Bang in the middle of ocean drive. A stones throw from south beach, 10 blocks from trendy nikki beach (a must go for Sunday brunch and Sunday night raving), a walk away from shops and great restaurants (española way food is amazing) and downtown Miami is only a 10 minute drive.
The hotel itself hosted many of its own lovely nights. Never a dull moment.
A few reviews complained that the hotel was too noisy and the earplugs provided had to be used. I disagree. We had a pool view room and despite the music being on from morning till 5am, it never bothered us once.
The room seemed to block out most the noise.
I could go on and on about how much we loved staying at this hotel, but I'm sure you get the drift. If you're looking for a fun holiday in Miami then this is the place to be!
Definitely worth the extra £s for location and atmosphere.

-The Bad-
Teensiest criticism would be that the food wasn't the best, but you have to get away from ocean drive for good food anyway; try their sister hotel Japanese restaurant round the corner, though. Delicious.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClevelanderMgmt, Public Relations Manager at Clevelander Hotel, responded to this review, December 20, 2012
Hello,

Thank you for the great review of The Clevelander South Beach! We are thrilled that you had such a memorable experience during your stay with us. We strive to create a “home away from home” experience for all of our guests, and we are pleased that all our associates were able to make your trip special.

We're also so glad you had the opportunity to try Zen Sai - we love it too!

We look forward to your next trip to South Beach!

Best,

Kelsey Jones
Clevelander & Essex House Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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696 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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1 review
4 of 5 stars Reviewed November 20, 2012 via mobile

Great place if you enjoy partying, drinking and socialising. Right on the beach and close to places where you can hire bikes, roller blades and segways, or just take a stroll down the beach front and enjoy the views! Domingo at the front desk is an absolute darling, if I could have put him in my suitcase I would have!!

Our room had a strange petrol smell on the second last day and they moved us to another room, no worries. All the staff are lovely and super friendly - highly recommend.

Jess and Emma :)

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cinnaminson
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2012

Wow...people really care in this hotel.... went to Miami the day before our cruise... our Son booked this hotel and it was soooooo nice......I forgot how great it feels to be treated like a queen. This hotel is not only in a perfect location but there's alot a perks. They had food and wine samples and an outside bar with lots of happy people. The staff members are very nice and Brad at the front desk couldn't do enough for us. Hat's off to your mangement...I'll be back soon.

Room Tip: Not near the bar.... if you want to sleep
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 17, 2012

The food is amazing. The coconut shrimps, a must !! (I'm actually craving for some....) Mini burgers too !You definitely have to try the drinks, and do not forget DOUBLE shot. The ambiance is always really nice. Music, lights, everything is there.
Obviously, its not really a place where you would bring your family to. It could be nice for a familly to pass by, but that would be it.

For friends, party animals or anyone trying to have a good time ! :)

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2012

From the time I was greeted at the door with a Pina Colada by the bellman, to the warm and fond farewell, everything was exceptional. I take a trip from Boston to Miami Beach every winter and have usually stayed at Fountainebleau, until now. The Clevelander was being renovated in years past but is now open and is more vibrant and exciting than you can imagine. It's right across from the beach and in the middle of everything. The rooms are super clean, spacious, and modern. Every night, the live entertainment was incredible. Dinner at the hotel's restaurant Zen Sai was outstanding, and guest's received 50% off. Brad and Chad at check-in were extremely welcoming, and Barbara, the server by the pool was the most friendly and attentive server in all of South Beach. Management here deserves a pat on the back as it makes sure its guests feel the true warmth, hospitality, and excitement of South Beach. Hope to be back soon!

Room Tip: What's great is that this property has another smaller hotel in back if you want a quiet room...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey City, New Jersey
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 14, 2012

Went to the Clevelander to celebrate a birthday and went for the Rock Star suite~was not dissapointed! Had a personal concierge Chad and he hooked us up with everything even off property which made the trip awesome! The suite was off the hook and there is a reason they call it the rock star suite so if you are not there to enjoy the outdoor party till 5AM you are in the wrong place. But we could of stayed on property the entire weekend. The food was great and drinks reasonably priced for being in the middle of the south beach ocean drive action.
More importantly, every staff member was on top of their game and ensured our experience was over the top! I am recomending this place to anyone who wants to party like a rock star!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranston, Rhode Island
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 13, 2012

I went to the Clevelander on a Monday night for their famous Piña colada's which was delicious and much to my surprise DJ David Guetta was the guest DJ for the night lets just say that I did not stop dancing. I had a great night. Miami is always full of surprises. I had a great time.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clevelander Hotel

Address: 1020 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Clevelander Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Clevelander brings an adult playground experience to Miami Beach being the only legendary party hotel. A 70-year tradition of fun is enhanced more than ever thanks to a complete renovation of its boutique hotel featuring 60 cozy rooms, Rock Star Suites, ground floor poolside bars, Game On Sports Bar, C-Level Rooftop Terrace and SPF4 Sundeck. Clevelander is known for being at the center of it all on South Beach in the middle of the famous Ocean Drive. Clevelander is a full service nightlife venue featuring live entertainment 7 days a week. Clevelander is famous for epic bachelor, bachelorette, holiday, and birthday parties.Clevelander is a large and versatile venue hosting groups for corporate meetings up to 1000 guests. Clevelander Hotel accepts Bitcoin currency for all products and services on property. ... more   less 
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Also Known As:
Clevelander Miami Beach

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