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“great service, good hotel overall” 5 of 5 stars
Review of Catalina Hotel & Beach Club

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Catalina Hotel & Beach Club
3.5 of 5 Hotel   |   1732-1756 Collins Avenue, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #86 of 201 Hotels in Miami Beach
Redondo Beach, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“great service, good hotel overall”
5 of 5 stars Reviewed 2 days ago NEW

we've been relocated to this hotel because ours was closed for the day of our visit, we didn't know anything about this hotel, but we truly loved it, first Aaron and Christian at the front desk upgraded us because we wanted a king size bed and not a 2 twins, these guys are awesome!! we got a bigger room for the same rate, it felt good to deal with these 2 guys after the day that we endured...overall the rooms are clean, quiet except during the day because of the music on the roof top pool, the room has all the amenities you ask for, free wifi, the shower pressure is good (by the way about the shower pressure, yours looks like the same as the trip advisor tv ad, don't visit miami, visit the trip advisor miami...lol) you should fix it

anyway, good hotel, rates are ok, good value

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, yesterday
What a fabulous review maxime p!! Thank you for sharing yours with us! We are stoked to know that you had such a great time! Aaron and Christian are indeed rock stars!! They are dedicated to providing an original guest experience in a friendly, attentive and gracious manner. We look forward in having you stay with us again in the future!

Katrine
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2,358 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I just left the Catalina Hotel and Suites a few days ago and I already want to go back... It was my first time in Miami and I went for my 33rd Birthday... Staff was amazing and made me feel at home, the free happy hour was awesome because drinks in Miami are not cheap... Met lots of cool people there... Can't beat the value... If you are looking for the best bang for your buck and a great location with friendly staff please stay here... If you want to spend a lot of money at another hotel that's fine it isn't a 5star property... But just like the manager told me, you don't have to be a 5 star property to give 5 star service... Juan Pablo the concierge was great! Elena, Crystal, and the rest of the staff were awesome!

  • Stayed September 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, yesterday
HAPPY BELATED BIRTHDAY DwightHtownTexas!!! Thank you for choosing to celebrate it with us! :) Our staff all work hard to make sure that everyone here, is having a splendid time! I am glad that you were able to enjoy the cocktail hour from 7-8PM. It's a perfect way to start the night off right. You definitely don't have to be a 5 star property to provide 5 star service!! :) Please come back again soon! We would love to have you!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW

Got here tired and grumpy after a long flight only to have Christian and Aaron brighten my day by making the checkin process painless and fast. They are a perfect example of how to greet and work with the public. The zen garden was a great place to have phone meetings since the wifi connection is excellent there, and it's quiet and cool. Looking forward to trying the rooftop pool.

Room Tip: Wifi access was decent in the rooms(1.8 down, .8 up), but much better in the public areas (2 down, 3...
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, yesterday
There is nothing that we love to read more then a 5 star review, Bradley l!! Thank you for sharing your feedback with us! Christian and Aaron are absolutely great assets to our team!! I will make sure that they are aware of your kind praise! The zen garden is so nice and peaceful. :) Glad that you were able to enjoy that space. Please come back again soon! We would love to have you!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Had colleagues stay at the property as it was within their price range. Nothing fancy but it was clean. Rooms are very small but what is great about this property is that the location, price and the extra perks. Free happy hour. Free chaise lounges at the beach.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, yesterday
Good Day KoziakProductions,

We would like to thank you for sharing your feedback with us, and all of our future guests! We are a fun filled boutique hotel, located in a prime location here in South Beach. I see that you were able to take advantage of the complimentary cocktail hour from 7-8PM, and the chairs on the beach. Please come back again soon for another memorable time!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Chloe & Lior were our bartenders and took excellent care of us. Strong drinks, fun atmosphere, great people! Rudy at the front desk was also very accommodating with all my cancelled flights. He helped me right away and took great care of me!

My only complaint would be the rooms in the Maxine building. Terrible sulphur smell all throughout the building and in the rooms. The decor was nice and contemporary, but a bit dingy and needed a new paint job and some upkeep. I spent my last night in the first building just above the sushi place. LOVED my room here and would definitely stay again. Very clean, beautiful decor.

Overall super impressed with the staff and the food. Would stay here again.

Room Tip: Don't stay on the first floor if you're going to be spending a lot of time in your room. It...
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  • Stayed September 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, yesterday
This review is fabulous, MELISSAHOLCOMBE! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Chole, Lior, and Rudy. We are so fortunate to have team members like them who genuinely care about each and every guest. SO glad you felt the love! I will definitely make sure to share your comment regarding the smell, to our Housekeeping Department. We apologize that you had to experience that. We will make sure that it doesn't happen again! Thank you so much and we can’t wait to see you for your next getaway!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's worth every penny!
2 minutes frok the beach.
Every night you have a DJ so you are guaranteed to have a good time..
With 2 pools you can choose for an exotic pool or a pool on the roof
Not far from Lincoln rd mall so no need to take a cab to go shopping.
Enjoy

Stayed September 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 4 days ago
Good Day Neil R,

Thank you for taking your time to share your feedback with us! We are delighted to read that you enjoyed the time you spent with us! We do have DJ's spinning every night. We offer 2 gorgeous pools, one on the ground floor, and the other on the rooftop. We hope to see you again soon!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I had a blast great bartenders Laura and avi should me a great time and were very pleasant hotel was clean pools were nice dj played great music all night and food was fabulous and at a great price over all I enjoyed my entire stay

  • Stayed September 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 4 days ago
Hat's off to you loilyn p!! Your review is absolutely fantastic! We are delighted to read that you had such a great time! I will make sure that Laura and Avi are aware of your kind praise! Come back again soon! We would love to have you!!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Catalina Hotel & Beach Club

Address: 1732-1756 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #86 of 201 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Catalina Hotel & Beach Club 3.5*
Reservation Options:
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Also Known As:
Catalina Hotel And Beach Club
Catalina Hotel Miami

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