My husband and I were originally placed in the Maxine building and we were horrified. It was dark, smelly and cramped. I read previous responses to the bad smell complaint from Katrine who mentioned that the carpet is being replaced but we saw no evidence of this. Giselle (we believe was her name) managed to move our room to the main building which smelled a lot better and was a lot brighter. We appreciated her help!
The Maxine building really is the black eye of the hotel. Whenever we walked by the restaurant, we had to hold our breath because it smelled so bad. There is some kind of liquid leaking onto the sidewalk on both sides of the building that smells awful.
Now onto the good, happy hour is awesome and the drinks are strong in the main building. The FKU sushi restaurant was amazing and the service was excellent. We enjoyed riding the complimentary bicycles/using the complimentary beach chairs and the airport shuttle worked out great. Tyrell was also very helpful with helping us book excursions. He really went out of his way to assist us. On a side note, you do want to pay cash for your activities since it will be cheaper. The fee goes up for credit cards.
Overall, it was a decent value for the money but I would have much preferred to pay a little bit more and stay in a better maintained hotel. The staff was great and was very accommodating, it is not their fault. I blame the South Beach Hotel group for providing such run down and smelly accommodations. I don't think they've done work to the hotel in decades.
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- Also Known As:
- Catalina Hotel And Beach Club
- Catalina Hotel Miami