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“Excellent concierge” 4 of 5 stars
Review of Catalina Hotel & Beach Club

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Catalina Hotel & Beach Club
3.5 of 5 Hotel   |   1732-1756 Collins Avenue, Miami Beach, FL 33139   |  
Hotel website
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Hotel amenities
Ranked #88 of 200 hotels in Miami Beach
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Excellent concierge”
4 of 5 stars Reviewed yesterday NEW via mobile

Tyrell was great! I arrived early and he was nice enough to check me in early and gave me a free upgrade on my room. Now, that's great service!! Very pleasant everyday! I would definitely come back and they give free drinks during happy hour! Karaoke night was a lot of fun and there's a free shuttle to the airport. When I come back, I'm booking my stay there again!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Ashley here I came to Miami with my friends a couple of weeks ago to get away. Our check in was smooth, the front desk guy were really nice. We met the Johnson on the rooftop pool , he was really nice made sure we were hydrated the whole day. The bartender Eres on the rooftop was not professional at all ,he left me standing waiting on him while he was making out with a guest and had the nerves to ask me for tips by telling me "service charges is not included". After all we had a good time. I will be back very soon.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I would like to start off by saying that I currently work in hospitality at a four star hotel and the service here could have been better. I had called down for room service and was told that there wouldn't be any room delivery and I would have to go and get the food myself, so I passed on the food. Then as I was trying to get my car from valet I was given a lot of attitude from the woman at the front desk instead of her trying to accommodate me. When working in hospitality you should not try to argue with your guests you should be more than willing to try to make anything possible. However, Tyrell at concierge was more than helpful and very friendly! Miguel the bell hop was also an amazing help ! Overall the hotel was great. The rooms were perfect and very clean! The hotel is very fun and lively and I like that especially when staying in south beach! Also the Catalina is in the perfect spot, very close to a lot of great restaurants, shopping, and the beach!

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verona, Italy
1 review
5 of 5 stars Reviewed 3 days ago NEW

Me and my friend spent at Catalina quite few nights and we had a great experience. The location is in the centre of miami beach, the room was perfect and also the service.
All the people that work there were really really kind with us and helped us a lot. Everyone was lovely besides Juan Arias which was not kind at all and in our last day we had problems because of him, his colleague told me he was having a bad day but I don't really care about you having a bad day when you work with people and moreover with people that are on holiday! Everyone knows that if you work in contact with people you need always to smile and be polite even if you are having a bad day, that's the difficult thing about these kind of jobs so, if you are rude maybe you should choose a different job I think :)

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Charlotte
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 days ago NEW

I visited the catalina hotel in June for 3 nights with some friends. It was a very nice hotel definitely somewhere to stay if your there to party. Super convenient right across from the beach. I wasn't too happy about the size of the room it was pretty small but it was very clean. I was happy with their happy hour and the free bike rentals I had a blast!. Everyone was friendly and professional I loved the rooftop pool and I had some of the best sushi at the hotel. I ended up leaving my watch behind after check out and I was extremely pleased with how helpful everyone was with helping me receive it back. I would definitely recommend This hotel if you are traveling with friends and want to have a good time. A special thank you to Yulexis, Leo and Sergio Valdez for helping me get my watch back they were so much help.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 2 days ago
Good Evening Lexisnicole,

We welcome everyone that wants to have a great time, to come and stay with us! We are a boutique hotel therefore our rooms are a bit smaller then your average rooms. We offer larger rooms for those guests who need more space. Our Living Large room is 245 sq ft, and our El Grande room is 280 st ft. Perhaps the next time you come you can reserve one of those rooms. I will make sure to share your feedback with the mentioned staff! We would love to have you stay with us again!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I had stayed at the redbury next door the previous week - and yes, it's nicer in decoration, but I'm not sure it's worth three times the price of the Catalina! This place is definitely value for money. The halls give you the impression that the rooms are going to be damp and dingy but they're really lovely. Art Deco style - as you'd expect in the Art Deco district. Staff are super helpful and friendly. The complex is huge. It's really close to ocean drive and Lincoln street. Highly recommend! Suggest you save a couple of hundred bucks a night by staying here and use the savings to buy drinks or go shopping!

Stayed July 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 2 days ago
Hello Hongkongfoodie2014,

We appreciate the time you took to share your feedback with us! Our prices are definitely unbeatable, and we include a great load of amenities! Our team is great and knows what great service is all about. We look forward to a future visit from you!

Katrine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 days ago NEW

This was all over the expetecions, a party hotell fitted for the perfection honeymoon, Thanks to the staff, Tyrell the conciliere, Tomic, and the wonderful bartender Jade, we were there juli 2013. Lov

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 3 days ago
Great review Christian K!! Our staff all work hard to make sure that everyone is having a killer time! I will make sure to inform the mentioned staff about your kind praise! Please come back and stay with us again in the future!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Catalina Hotel & Beach Club

Address: 1732-1756 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 200 hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Catalina Hotel & Beach Club 3.5*
Reservation Options:
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Also Known As:
Catalina Hotel And Beach Club
Catalina Hotel Miami

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