I booked 1 night through a travel agent with a large group of people. I was a little skeptical at first because last time I booked with this travel agency the hotel was horrible, but I can definitely say I was pleasantly surprised. I never write reviews, but from the moment we stepped out of our car service we were greeted by the bellhop, he brought in our bags and we were helped right away at the front desk. The gentlemen at the front desk was very helpful and knowledgable. We needed to print out boarding passes and Tyrell (the concierge) helped us without any hesitation and was very generous with drink tickets.
Pros: cocktail hour (amazing), sleek/modern rooms, comfortable beds, rooftop pool, quick service
Cons: small shower, but manageable
I'm going back to Miami in April and will definitely be staying at the Catalina!!
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