I grew up in the area and will frequently stay on South Beach when I'm back in South Florida to escape my parents for a few nights. Had never stayed at the Catalina Hotel & Becah Club before, but there were few hotels available the weekend of the BCS National Championship game, which was being played nearby, and it was reasonably priced and in a good location on Collins Ave close to Lincoln Road.
First impressions: my husband and I arrived around 7pm and there was a line out the door to check in. The lobby felt like a cheap nightclub with ugly, oversized plastic furniture. The rooms were small (totally fine) but felt dirty, worn, and almost dorm-like. My husband remarked that the bathroom (BTW, the door handle was broken and falling off) looked like a locker room, and that this was the type of bedroom that he would not want to go over with a black-light. The hallways smelled like a combination of mildew and bleach, and I was not impressed with the stripper-esque posters in the elevators or left on the desk in the room. Notably, we had just returned from spending a week in South America, and felt LESS safe at the Catalina Hotel than we did in any city we visited in Argentina or Chile.
I wouldn't stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 18, 2013
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Your feedback is greatly appreciated!! We apologize that there was a long wait for check in. We had a group of 13 rooms arriving that day and it so happened to be the same time that you came to check in. We had 2 front desk agents plus the front desk manager of duty assisting with the check in process. The personality of our hotel is funky and chic. We are indeed a boutique hotel therefore our rooms are a bit smaller then your average size hotel room. Our rooms are deep cleaned after each guest and inspected by a supervisor to ensure proper cleaning was done. Can you please provide me with the number to your room. I would love to have my team go up and take a look at the door handle, so that they can fix it. Thank you for your feedback!
Have a great weekend!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.