Stayed here on business. Wrong place. First of all there is no parking at all. You have to pay $32 a day to park your car with the valet. When I first checked in at 5pm I waited 30 minutes. Then they wanted a personal credit card to put on file even though the room was booked by my company.
The doormen were not helpful at all and just watched me carry 4 bags to my room. My room wasn't even where I checked in it was next door in another building.
The room was DARK. I had to take the lamp shade off just to use my computer.
The coffee was $4 in the morning.
The front desk called my room at 530am by mistake and after waking me, they didn't even apologize. I woke up an went to the front desk and the girl that called me said there's nothing she could do now that she woke me up.
Overall just a pitiful example of management and how poorly a company can be run.
- Official Description (provided by the hotel):
- The Catalina Hotel + Beach Club is all of this and more. With a decidedly European jet-set vibe and a splashy beach club where you can get poolside manicures and pedicures, the Catalina Hotel + Beach Club also offers two restaurants, two pools, four bars, a media library, a rooftop terrace, a Japanese Koi fish pond and a Zen garden. In addition, the hotel boasts a dedicated library, which can serve as a meeting space for small groups. ... more less
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- Also Known As:
- Catalina Hotel And Beach Club
- Catalina Hotel Miami