I'm an avid traveler so I feel it necessary to post commentary when I receive excellent customer service.
I recently stayed at the Catalina in South Beach Miami in the Dorset portion of the hotel. All the staff were extremely helpful and friendly from check-in to departure.
This particular trip was partially for work & partially for leisure. The rooms are small but clean, but the memory foam bed makes up for the room size.
I spent a good portion of the weekend at the upstairs 4th floor pool and the service was truly excellent, the bartender/ mixologist Keith was very attentive and really made the experience memorable. GREAT happy hour every day too!
Stay here if you want a completely chill vibe, without any pretentiousness that normally can come with SOBE properties. Jorge who was working the pool, was also great as well and very attentive in helping service the poolside guests.
This Catalina had great music playing everyday, an upbeat ambiance and had a great mix of singles, couples and groups of people in their 20s , 30s. I highly recommend checking out the property! Till next time- LDW
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