We stayed at The Catalina only for one night as it was a stop between travel. When we realized it was $32 for overnight valet we were a bit taken back but were to tired to tackle what was sure to be a nightmare of finding alternative parking. The point I want to make clear is that the Catalina staff are a team of well functioning customer service guru's! From the valet attendant, the desk staff, the concierge, bartender, bellman....great staff. I must say the 2 people who stood out and were especially amazing were Tyrell and our bartender (I can't remember her name but she worked the evening of Nov. 27th...you know who you are:). They both went out of their way to accommodate us. We had packages to be posted Tyrell insisted that he would handle it. He did by the way, everything arrived in one piece and on time. Thank you Tyrell, you save us on that one! Nd to our bartender, thank you for taking care of our dinner and making us feel like the only people there, although it was a packed house. You guys really made us feel welcomed!
Before dinner we had a walk around Lincoln and both agreed that we were very happy to pay the $32 for overnight valet realizing that it was in fact a great deal ;-)
The beds are so comfortable and the rooms have a very cool personality...the Complimentary bottle of chilled vodka in our room was a very nice touch as well, lol! And yes I'm serious, a cold bottle of Kettle One was in our room!
If you take my advice and try this place out say hello to Tyrell and the rest of the staff from the couple in Cayman Islands!
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- Also Known As:
- Catalina Hotel And Beach Club
- Catalina Hotel Miami