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“Perhaps You Should Stay Somewhere Else.” 2 of 5 stars
Review of The Carlton South Beach

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The Carlton South Beach
3.0 of 5 Hotel   |   1433 Collins Avenue, Miami Beach, FL 33139 (Formerly Carlton Hotel)   |  
Hotel amenities
Ranked #173 of 205 Hotels in Miami Beach
North Kingstown, Rhode Island
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Perhaps You Should Stay Somewhere Else.”
2 of 5 stars Reviewed 2 days ago NEW

Where do I begin.......First of all when we arrived the room key would not unlock the door. Front desk staff came up to assist and they did open door ......but the battery in the door lock was low so you had to jiggle the handle to open it. I explained to staff that was unacceptable and we would like another room. We did get another room which was much better than the first......this one had a tub not just a shower. Only two bath towels no wash clothes......we requested more towels. The rug was dirty the air conditioner was very noisy and did not work properly. Television worked although two channels did not work at all. No coffee maker in room which they had in the first room........we asked for one it never came. The phone did not work either so I had to call about that also......The ice maker went out so there was no ice for a day or so......they only have one ice maker for the whole hotel!!!!!! Shower curtain was dirty also. The best thing about hotel was the pool...... very nice.......if you can get a pool towel......they were in short supply also. The bed linens did not fit the bed properly either. My advice check out other places.

Room Tip: Ask for the writers suite of available.......I requested it was not available.
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  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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117 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

location is great.. hotel is way over priced.. im not very picky.. but I do like to be treated right.. took for ever to get a room.. rooms are very small.. beds didn't even have head boards.. cheap tables.. bugs... smelled moldy.. only stayed for one night.. got up to take a shower.. had no wash clothes... went down to the front desk to tell them... their answer was ..." house keeping crew wont be in until 8" that's it.. not we will try to find you some.. crazy.... oh yea... remote for the tv didn't work either..then on the way out told me I had to pay another $14 for the wifi ... which I didn't use... oh yea... the elevator broke down while we were there.. they did get it fixed in a couple hours..

Room Tip: don't go here
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  • Stayed April 2015, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Don't l'ost your money in this bad hotel

You cant open the Windows in this hotel and No Windows in the bethroom!!!!!!

You cant cancel your booking!!!!!

The pool Is verry bad and not clean

I paye around 1700 euros for à week

Oh m'y gooodddddd

Adios this hotel

Stayed April 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I visited with four ladies for a recreational trip over Easter weekend and Luciano at the front desk took care of us the entire time. He made sure we had any supplies we needed, replaced keys, was incredibly knowledgeable, patient and friendly. The location of this hotel is amazing. The rooms do leave much to be desired (no water pressure or mini fridge) but the location and friendly staff are worth the stay. Thanks again Carlton South Beach!

Stayed April 2015, traveled with friends
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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

During my stay at this hotel, i had read some bad reviews, and thought, there is always a few people that are just finicky and love to complain, i am not that person.
I tried to get a better room, but there is no better room!
The "Plumbing is OLD" as quoted by the manager himself so water temperature may not be constant through your shower, and you WILL be burned during the shower, at least once.

Do yourself a favor and don't stay here!

Stayed March 2015, traveled as a couple
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Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location is great but I was disappointed with the room. I was there during spring break music festival. The room was very small with plastered walls painted white...room and bathroom needs to be updated. The air conditioning kept going off. We ha to keep getting up throughout the night to turn it back on. Not a nice room. Small beds.

Stayed April 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilson, New York
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This Hotel is in desperate need of an update. We booked on a discount website not knowing the name until after payment. Definitely NOT a 2.5 star as the site indicated. We are very simple people and only ask for cleanliness and a fairly comfortable bed. Real shame as this place had to be awesome in its day. No bar or Restaurant as the site indicates. Wished I would've spent a little more for a higher rated property.

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Carlton South Beach

Address: 1433 Collins Avenue, Miami Beach, FL 33139 (Formerly Carlton Hotel)
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Swimming Pool
Hotel Style:
Ranked #173 of 205 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Carlton South Beach 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Carlton South Beach, located in Miami Beach’s Art Deco District, is an historic hotel located close to the ocean, near great bars and eateries, and within blocks of great shopping on Lincoln Road. Hotel amenities include built in flat screens and wireless, as well as a large swimming pool adorned by tropical foliage. The lobby is filled with art exhibited in cooperation with major galleries, and has a juice bar serving fresh drinks and other light snacks. The Carlton-South Beach is a perfect destination for travelers whether they are seeking respite for business or pleasure. Parking is available on property. ... more   less 
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Also Known As:
Carlton Hotel Miami Beach
Carlton Hotel South Beach
Carlton Miami Beach

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