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“Unsatisfactory” 1 of 5 stars
Review of The Carlton South Beach

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The Carlton South Beach
3.0 of 5 Hotel   |   1433 Collins Avenue, Miami Beach, FL 33139 (Formerly Carlton Hotel)   |  
Hotel amenities
Ranked #157 of 202 Hotels in Miami Beach
1 review
2 helpful votes 2 helpful votes
“Unsatisfactory”
1 of 5 stars Reviewed 4 weeks ago

Great location and upon entering the reception I was pleased with the appearance and standard but as soon as I walked up the stairs there was a smell of damp. Same smell in the room which was dusty and had an uninviting appearance. The window was so thin that it sounded as though it didn't even exist. We encountered a bug one day which looked like a cockroach but we hadn't opened the window the whole stay, unsure if it even did open. The room was humid and no actual extraction fan on the bathroom. Air con was good but didn't remove damp feeling. Tired looking pool which I didn't even enter once. Staff were friendly but charged high rates for parking even though we were guests. Overall disappointed.

  • Stayed September 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
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    21
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13
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2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
District Heights, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 15, 2014

I stayed at the Carlton from September 12-14. If your NOT looking for a fancy hotel, just somewhere decent to lay your head this is the place. The hotel is definitely old. The floors squeak when you walk. The doors are super old on the rooms. They look like if you put a little power to it you could bust down the door. When I walked into the room I was surprised how small it was. I had never stayed in a room so small. The room also had an odor. The view from the room was of the pool which wasn't a great view. The best thing about the room was the king size bed. I slept like a baby. I didn't have any real issues but the hotel was not what I expected. Not sure I would stay there again.

Stayed September 2014, traveled as a couple
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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

This is the worst place I have ever stayed, I wouldn't even call it a hotel it's more like a hostel! The rooms are far from clean the fans are full of dust along side of everything else, the room is damp and clammy And stinks!
They charge 25 dollars a day parking even the day we left at half 8 in the morning.
The pool outside is really dirty and all in all it's just a trampy place to stay

  • Stayed September 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 10, 2014

Although we had read the comments about this hotel and were prepared for worst, I'd say we were surprised.

Great location.

Room was clean, with air-conditioner. We booked from ebookers, there was written that every room has a mini-fridge, actually they don't. Just a casual room with TV.

They have a pool, it was cleaned many times a day.

For Resort fee You can get free beach/pool towels and wifi.

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

I was there for a week during the Winter Music Conference. They never cleaned the rooms and would never stay there again. The floor was dirty and i had to call to get the room vaccumed. Next time i'll stay on Ocean Drive.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 9, 2014 via mobile

Only good think about this hotel is grate location and that's it, rest is horrible room very dirty i find somebody hair evrywhere in my bad linen in bathroom i don't meen one hair it was long hairs and lot of tham discussing , when i book they say breakfast including but they don't have breakfast i wouldn't stay here again

  • Stayed August 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014 via mobile

This place is the pits...
Customer service is at its worse. The rooms are just to damn small. The pool was dirty. No wash clothes or towels available when needed. Front desk staff is not knowledgeable about there own hotel and some are rude. I DO NOT recommend this hotel to anyone at all unless you dont care about getting your money worth.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Carlton South Beach

Address: 1433 Collins Avenue, Miami Beach, FL 33139 (Formerly Carlton Hotel)
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Swimming Pool
Hotel Style:
Ranked #157 of 202 Hotels in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Carlton South Beach 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Carlton South Beach, located in Miami Beach’s Art Deco District, is an historic hotel located close to the ocean, near great bars and eateries, and within blocks of great shopping on Lincoln Road. Hotel amenities include built in flat screens and wireless, as well as a large swimming pool adorned by tropical foliage. The lobby is filled with art exhibited in cooperation with major galleries, and has a juice bar serving fresh drinks and other light snacks. The Carlton-South Beach is a perfect destination for travelers whether they are seeking respite for business or pleasure. Parking is available on property. ... more   less 
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Also Known As:
Carlton Hotel Miami Beach
Carlton Hotel South Beach
Carlton Miami Beach

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