Great location, rooms spacious and bed surprisingly comfortable. However I feel the negatives far outweigh the positives.
Walls are paper thin, you could hear your neighbours shenanigans all through the night. The room amenities listed a mini bar, it did not exist at all not even a fridge. Phone didn't work, iPod Dock didn't work. No towels in the room upon check in, annoying when you go to have a shower late at night and find no towel! Front desk staff seem bored. My partner asked for a taxi one evening to get to the miami heat game. Taxis did not answer so the guy behind the desk just told us to hail one down. I went and asked if there were any other ways of getting to the arena as it was impossible to get a taxi and he told me no, he couldn't think of any other way (there is a bus FYI). Seemed too lazy to care. Bag storage is just behind their desk, not exactly secure. And finally a camera was definitely left in the safe, along with (I think) a phone. It took 2 emails for me to even get a response from the hotel and the response was sorry not found! Not sure what has happened to the camera now but I hope someone is enjoying it! Overall, I would not stay here again. Price is embarrassingly over the top and the service is worse than that I have received in 1 star hostels in South America.
- Official Description (provided by the hotel):
- The Carlton South Beach, located in Miami Beach’s Art Deco District, is an historic hotel located close to the ocean, near great bars and eateries, and within blocks of great shopping on Lincoln Road. Hotel amenities include built in flat screens and wireless, as well as a large swimming pool adorned by tropical foliage. The lobby is filled with art exhibited in cooperation with major galleries, and has a juice bar serving fresh drinks and other light snacks. The Carlton-South Beach is a perfect destination for travelers whether they are seeking respite for business or pleasure. Parking is available on property. ... more less
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- Also Known As:
- Carlton Hotel Miami Beach
- Carlton Hotel South Beach
- Carlton Miami Beach