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“The good, the very good, and the not so great.” 4 of 5 stars
Review of Courtyard Miami Beach Oceanfront

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Courtyard Miami Beach Oceanfront
3.0 of 5 Hotel   |   3925 Collins Avenue, Miami Beach, FL 33140 (Oceanfront)   |  
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Ranked #70 of 203 Hotels in Miami Beach
GreenLeadersBronze level
Alabama
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“The good, the very good, and the not so great.”
4 of 5 stars Reviewed August 20, 2013 via mobile

First, let me say that the entire hotel staff is amazing! They can't do enough for you! Everyone is helpful and attentive from the front desk to the housekeeping staff. The construction is a nuisance. It's not terrible, but it does impact your overall enjoyment because at times, it's loud! Other than that, they do try to keep it contained best they can. They need to be a little more up front when you call about it though. They make it sound like it's no big deal, but it is kind of when you're on vacation and you're trying to chill out by the pool. If you want to hang by the pool, get there early. Seats fill up fast and it's really aggravating not to have a chair. It's a nice pool that they kept sparkling clean during the week but on the weekend, let it get a little nasty. There were lots of things floating in it, and lots of cigarette butts around it. Yuck!!! The chairs down by the beach are $45 per day for 2 chairs and an umbrella!! There is no multi day discount which they seriously need to consider!! That's ridiculous, especially taking in to consideration the construction going on around the pool deck. The beach is much quieter! Restaurant is good, Starbuck's is good, and food served poolside is too. The little place across the street rocks! Nothing fancy but way cheaper than hotel breakfast. All in all, we enjoyed our stay. I look forward to going back when construction is complete. Looks like it'll be really nice.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, August 21, 2013
Dear mmprn1,

Thank You for staying with us during visit to Miami Beach. I will be sure to pass along your comments to the staff as they are truly great service professionals. Our expansion project is near completion with just a few weeks remaining. We hope you give us another opportunity when you visit Miami Beach in the future. I truly apologize about the pool appearance on the weekend. I will be sure to make this a training opportunity with the staff. We also offer a coffee bar with very similar prices the great coffee bar across the street. The prices on the beach are very competitive with every other beachfront hotel in Miami Beach. Lastly, we truly appreciate the feedback and hope you visit us in the near future.

Best Regards

Joseph LaFleur
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1,115 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

We were a group of 6 girls (mid 20's to late 30's) in town for a girls weekend and concert. We actually had our reservation cancelled on us last minute at a different Marriott property in South Beach, and we were offered a reservation at the Courtyard Miami Beach Oceanfront.....the cancellation and rebook ended up being a blessing in disguise! The location is in mid-beach, so its a little further north than all the hustle and bustle of South Beach, which was actually really nice since the beach was not nearly as crowded! :) Hotel is directly on the beach, they are doing some construction as they are adding another tower, but never once did I hear any construction noise too early or too late that was ever bothersome, nor did the construction ever get in the way of anything we wanted/needed on the property. There is a very nice pool area with free chairs and umbrellas but you MUST GO EARLY to snag a seat! There is a good bar in the pool area, and complimentary ice water infused with different fruits out at the pool, on the beach, and all throughout the hotel which was a nice touch, especially with the hot August temps! Out on the beach you can rent chairs and umbrellas for a decent price considering its Miami. All of the bars/restaurant/food choices throughout the property are run by Carraba's, I was actually pleasantly surprised with the food and drinks. There is beach service too so you can have drinks and food delivered to you on the beach, only downside is there is usually only one waiter on the beach so service is quite slow but it was still nice not to have to go back and forth from the beach to the pool area to get a drink or food. The rooms were clean and average, nothing spectacular but no complaints.
The Staff here is AMAZING!!! Every person we encountered went out of their way to be friendly and helpful. We arrived around 10am and check it was not until 4pm. We were able to change into our beach attire in the lobby restrooms (which were very nice) and we left our luggage with the bellman. We spent a few hours on the beach and when our room was ready (2 hours prior to normal check in time) they called us on our cell to let us know. Our luggage was delivered to our rooms for us and was already there when we came up from the beach. We did not have a car and anytime we needed a ride the valet guys outside had a cab within minutes. **Side note, there were ALWAYS cabs out front, but since we were a party of 6 we had to request and wait on a van which still only took a few minutes each time. The staff was great about recommendations on restaurants in the area as well.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, August 20, 2013
Dear Hoisthemain,

Thank You for staying with us during your visit to Miami Beach. I appreciate the comments and hope you had a great visit with your girlfriends. We hope that you return for another concert and stay with us. We will be sure to forward your feedback to the service team.

Best Regards,

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northwest, NJ
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 19, 2013 via mobile

Stopped in for a day to hangout on beach and do south beach at night. Enjoyed both. The hotel accommodations were very good even despite the construction. They have a great beachfront and pool. The tiki bar was in between and great for snacks and drinks. They also had beach wait staff. I have to say i was disappointed in the umbrella and chair rental pricing...too expensive. A big shout out to Ivan who told us where to park and eat when going to south beach. He's a real asset to the hotel staff....he made popcorn for the guests in the lobby. The water dispensers in the lobby was a nice touch especially coming in from the Miami August heat. Loved the Art Deco styling of the hotel. Great location too.

Stayed August 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Top Contributor
98 reviews 98 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 18, 2013

Don't let the reviews deter you from staying here. I got lucky that when my family and I went, they did have the pool open which was beautiful. The staff around the pool were on top of towels and they always had ice cold lemon water by the pool. There was also a tiki bar plus a place adjacent to the pool that you could have lunch. The walk to the beach was seconds and the beach itself was spotless with beautiful powdery sand and the ocean was just breathtaking. The hotel itself is not located near many places to eat except a cafe right across the street which happened to be a great place. The staff at the hotel was extremely helpful and very nice. They had valet and bell boys ready to help you with your car and bags but we opted to park in the street which is ten dollars a day opposed to $30.00 a day. If you are looking to watch your budget on vacation this is a great way to save. They also do have a starbucks in the lobby to buy your coffee and breakfast foods but we opted to go across the street and it was the best idea. We have 4 kids so we needed two rooms which ended up not being next to each other as requested but in the same hallway so it wasn't bad. I do recommend opting for a beachfront view because our rooms did not have it and I really think I would have enjoyed it if I had gotten one. If I every come to Miami Beach again I probably would stay here again. I walked to all the local hotels and quite frankly there beach is extremely small as opposed to the beach behind the Courtyard. There was some construction going on around the pool but I didn't mind it much. Thanks for a great stay.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, August 20, 2013
Dear amtrak,

Thank You for staying with us during your visit to Miami Beach. We appreciate your feedback and hope you stay with again (especially once the expansion project is completed). This hotel is truly in a great location and has great amenities inside the hotel or very close by. Enjoy the remainder of your summer

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 12, 2013

Me and two of my bestfriends came to Miami for my bday. The location of this hotel isn't that great but that didn't affect our stay!! The staff is nice and the Carrabas located in the same building is a PLUS. Located right by the beach this hotel is a win. Can't wait til they finish the renovations because that will only add to the awesomeness of this hotel. If I ever come back I'd stay again.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, August 14, 2013
Dear i am Toyia85,

Thank You for the great feedback. I will be sure to share this with the hotel service staff. We are almost completed with the property expansion and i hope to see you back very soon.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathgate, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

Came here from a week in Orlando to relax and it hit the bill exactly, service was great and buffet breakfast set up your day. Carrabas served nice food and it was an ideal walk into South Beach a,long the boardwalk. found the poolside at and service to be ideal including the happy hour, can't wait till I get the chance to go back.

Room Tip: Ocean view pay the extra
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, August 14, 2013
Dear ltmcm,

Thank You for visiting us all the way from Engalnd. We are happy that you enjoyed your stay and hope you return when you plan your next visit to Miami Beach as the hotel will add even more great amenities.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hermitage, Tennessee
Top Contributor
111 reviews 111 reviews
34 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 11, 2013

Okay, so I called on 3 different occasions to check on progress of construction before we checked in. No one was 'clear'/honest as to the noise associated with it. They made it clear that construction of new tower was almost complete. I just wished I knew that the noise was constant poolside,(9-5, Mon-Sat) not to mention the construction crew having a view of all the hotel guests at the pool.
Yes, the service was good...great way to make up for all the noise I would say. For a business stay, great hotel; typical Courtyard standards. But for a relaxing few days by the pool...not right now. I might return when it's complete but would not have stayed here if I knew the 'truth'.

Room Tip: Ask for a room without a view of the construction.
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, August 14, 2013
Dear ChaCha1123

Thank You for staying with us during your visit to Miami Beach. I will be sure to pass your comments to the reservations team. We truly apologize for any confusion about the expansion project. It is truly challenging as some days feature no disruption. I will be sure to pass along your comments to the service team. We hope you give us another change onn your next visit to Miami Beach.

Best Regards

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Miami Beach Oceanfront

Address: 3925 Collins Avenue, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach > Oceanfront
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Miami Beach
#53 On the Beach Hotel in Miami Beach
#58 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Miami Beach Oceanfront 3*
Number of rooms: 263
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Also Known As:
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Miami Beach Marriott
Miami Beach Courtyard

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