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“Do not go to this hotel very loud building work through all summer !!!” 1 of 5 stars
Review of Courtyard Miami Beach Oceanfront

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Courtyard Miami Beach Oceanfront
3.0 of 5 Hotel   |   3925 Collins Avenue, Miami Beach, FL 33140 (Oceanfront)   |  
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$20 Daily Credit
Ranked #70 of 203 Hotels in Miami Beach
GreenLeadersBronze level
Marlborough, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Do not go to this hotel very loud building work through all summer !!!”
1 of 5 stars Reviewed July 1, 2013

Just come home from this hotel June 2013 jack hammers, cement mixers, JCB all going on around the pool area. If you have booked already change it now...

Inside is okay it's the outside could not sit by the pool or have lunch at the Tikki bar due to building work. No where else to sit so we went to the beach, However you could even hear the noise on the beach !!!

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, July 9, 2013
Dear superhousekeeper,

Thank You for your staying with us during your visit from the United Kingdom. We do apologize for any disruption created by our latest expansion efforts. Our project concludes this summer and will truly elevate this hotel to new levels. Unfortunately there are growing pains (such as noise), which is why we alert our guests via our website, so they feel informed before arrival. Unfortunately I do not have your booking information so we could follow-up with your tour operator. Lastly, our project has been since early 2012 with many different phases, our current phase does not include much noise, and our team stops work each day by 5pm. I am sorry you did not enjoy your time, we hope you provide us another opportunity in the future.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,115 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
Burnt Hills, New York
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 28, 2013

This hotel is nicely located within Miami Beach and has a nice pool and excellent beach access. Carrabba's Grille is located onsite and has a very good menu. You should be aware there is significant construction at the hotel where they are building a new ocean front tower. This is not published anywhere on the Marriott website. While it is briefly mentioned upon check in, the impact cannot be underestimated. If you are by the pool or Tiki Bar, you will hear and experience the construction. I would not recommend this hotel for the price they are asking until the construction is completed. Again, hotel itself is good, staff is friendly, but wait until the work is over.

  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, July 1, 2013
Dear Kurukthemal,

Thank You for staying with us during your visit to Miami Beach. We truly hope you give us another opportunity when as our construction is completed in Late Summer 2013. Our beautification project message is located on our website as you book a room. I would welcome further conversation on our message. I can be reachwed at 305-538-3373.

Best Regards

Joseph LaFleur
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Stow, Ohio
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 27, 2013

We stayed here 6-19 pre-cruise and 6-24 post cruise. The construction going on is very noticable but everyone was so friendly and accomodating. Our 6-19 stay was right outside the construction site and very noisy. So when checking out the manager gave me his card and said when we come back just ask to be away from current construction. We when we came back, we got kicked off our cruise ship early due to the Miami Heat parade and got to the hotel at 7:00 a.m., they got us right in with ready rooms. They were much more quiet. Thank you everyone, staff was great.

Room Tip: Room 511 and 717 was great
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, July 1, 2013
Dear Tam48,

We Thank You very much for choosing our property during your getaway to sunny South Florida. I am glad we were able to get your room assignment taken care of after your cruise. I hope we see back as we are close to completion of new beautiful oceanfront tower. I will also pass along your comments to our service team.

Best Regards,

Joseph LaFleur
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Los Angeles, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 23, 2013

My mother and I stayed here for a post-tour after cruising to the Caribbean. We were so pleased with the customer service. The associate Lizette was so helpful and accommodating. Lizette arranged a city tour for us which was awesome!!! We enjoyed the complimentary fresh coffee and fruit infused water that was available 24/7. In the lobby you will also find a Starbucks and small snack shop with a microwave. The ocean is literally right behind the hotel with a lovely boardwalk that's nice for jogging. The location was pretty good and we had such a great time! :)

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, June 25, 2013
Dear Pasia J,

Thank You for staying with us during your visit to Miami Beach. I will ensure we recognize Lizette for her efforts. We are always trying to ensure a service oriented environment. We hope you visit us in the near future.

Best Regards

Joseph LaFleur
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Wellingborough, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2013

My wife and I have just retuned to the uk after spending 7 nights at the courtyard and cannot speak highly enough of this hotel I have never felt the need to write a review before but felt it would be an injustace not to , the staff are so friendly, especially roman and the breakfast guys they couldnt do enough for us , the room was immaculate and the views stunning although we did pay extra for a sea view room , there is construction work going on but it is nearing its completion and the noise was very minimal we hardly noticed , the tiki bar is great for a evening beer or 3 and carrabas is a great place to eat, we ate there most nights or just had a few beers at the bar , overall was the best holiday we have had and this hotel played a big part we will definitely be coming back next year thanks again guys

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, June 21, 2013
Dear Gary_Northants

Thank You for choosing our property. I will be sure to send your remarks to the food and beverage team (especially Roman). We will review your comments with the service team. I hope you return during your next getaway.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, FL
Top Contributor
68 reviews 68 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 16, 2013

I love this hotel! I didn't want to leave. Nice furniture, good service, and friendly workers. A nice getaway! The breakfast was nice and it was relaxing. Just what I needed after q long week at work.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, June 21, 2013
Dear shopaholic2644,

Thank for staying with us during a quick getaway. I see you are from south florida (where there are many options to stay), and we truly appreciate that you chose our location. We hope to see you on your next staycation.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2013

my second time going to Miami. we arrived to the hotel and they welcomed us with a nice smile, valet guys were very nice, they are really quick,we were aware about the pool being under renovation, so they gave us bracelets to get beach chairs and also access to the pool at the other Marriott hotel nearby. the first room they gave us was on a low floor so our view was depressing because of the construction going on, but we call front desk, told them about it and they immediately gave us a different room on a higher floor without giving us attitude and they told us "if your not happy with this new room we will be glad to change it again", but we were amazed by the a beautiful views to the ocean we got, it was perfect. Room service was good, called for more towels..we got them called for more soap...we got it and always with a smile which you don't get to see this often.breakfast buffet was really good,chef was excellent,waiters were so nice always smiling and making jokes it was always good start a day with a smile! everyday in the afternoon they had at the lobby complementary ice cream,pop corn or desserts it was super good. overall we enjoyed and loved the stay at the Courtyard Miami Beach Oceanfront. location is perfect. i will definitely go back cant wait to see it after renovation is done.

Room Tip: higher floors for a nicer view!
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review, June 21, 2013
Dear Yinab13,

Thank You very much for choosing our property. I will be sure to share your comments with the service team at the property. We strive to provide a clean and friendly experience and we hope that you will stay with us again.

Best Wishes

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Miami Beach Oceanfront

Address: 3925 Collins Avenue, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach > Oceanfront
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Miami Beach
#53 On the Beach Hotel in Miami Beach
#58 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Miami Beach Oceanfront 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Miami Beach Marriott
Miami Beach Courtyard

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