We are several time repeat customers of this wonderful property, so convenient to both Miami and Miami Beach. The staff is WONDERFUL and is only scolding or critical of a guest who tries to pick up a bag or walk in the rain without being escorted under an umbrella. They are VERY rewarding to Elite members and make us feel at home!! I know $32 / day seems a lot to park but if you search hard enough you can find spaces open on the streets around the hotel. Do NOT miss breakfast and lunch at the Latin Cafe, a short walk away. You WILL thank me!!