We stayed here pre-cruise for one night. We always stay at Marriott properties but wanted something less-busy than Sobe. The check-in was excellent. Nice greeting, nice valet, nice front desk staff. The room was just fair. I would hardly call it remodeled, but the view of the water was nice. The problems came when we needed our car to go to dinner. The valet was awful. He had an attitude. The car was evidently parked off premises. It took over 20 minutes. Then the car came JERKING down the road to the side. THE VALET COULDN'T DRIVE A STICK SHIFT!!!!!! We went to the car rather than have him bring it around the block to prevent more damage.
That night, there was a heavy smell of cigarette smoke in our room. THIS IS A NON-SMOKING PROPERTY and I'm highly sensitive. Called the front desk. Got a verbal shrug. Nothing was to be done, they said. We called in the morning to complain and still nothing was done. We checked out and complained again. Just a shrug (in person this time).
Then came the wait for the car. I arrived 45 minutes later. We'd have gladly walked to it if they'd tell us where it was but they wouldn't do so.
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- Also Known As:
- Courtyard Miami Beach Oceanfront Hotel Miami Beach
- Miami Beach Marriott
- Miami Beach Courtyard