Stayed there for a couple of nights in November after booking at Marriott.com with Marriott Rewards exclusive member offer. I have an email confirming my rate.
Stay was fine except my key cards stop working every two hours.
Although I didn't get any credit to my rewards account up until now.
I've spent countless hours on the phone and email trying to get my points with no luck. Turned out that somebody at hotel changed my reservation to "marriott family" rate. They have suggested me to contact hotel directly, which is impossible because their accountant Kathy Lopez never, and I mean it never never never never, answers to any phone calls or emails. Never received an answer from another person at the hotel Lorena D Cabrera.
So, pretty OK hotel with terrible horrifying customer service.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, Odigeo and Tingo so you can book your Courtyard Miami Beach Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Miami Beach Oceanfront Hotel Miami Beach
- Miami Beach Marriott
- Miami Beach Courtyard