We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Miami Beach Oceanfront: Traveler Reviews

3.0 of 5
3925 Collins Avenue, Miami Beach, FL 33140 (Oceanfront)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
Courtyard Miami Beach Oceanfront
Ranked #58 of 199 hotels in Miami Beach
GreenLeadersBronze level
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

701 reviews from our community

Traveler rating
    202
    322
    108
    47
    22
See reviews for
Families
171
 
Couples
255
 
Solo
30
 
Business
61
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Juan, Puerto Rico
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Beware of wrong charges and major construction nearby”
1 of 5 stars Reviewed November 10, 2012 via mobile

My family and I stayed at this hotel for 3 nights after coming back from Disney and before flying home. To start with, the hotel building is very old and seems to have been expanded over time and lacks modern ammenities, I have not seem the gym. The business center is in the lobby, there were 2 computers were you could sit, only one worked and another two that you had to use while standing. The restaurant where breakfast is served operates as a Carrabba's for lunch and dinner, it is from there that the food you order at the pool/beach bar comes and is fairly good, this was certainly the only good thing about this hotel. The pool is simple and small, very deep too so watch your kids, there was no lifeguard on duty, there are few chairs that get taken quickly and there was sun only in the mornings before the building casted its shade on it. But the worst part about the pool is that the hotel is expanding yet another section, so there is major construction going on all day long (incl. Sat.), the noise at the pool is unbearable. The area were the hotel sits is not very safe at night and even though the beach boardwalk is patrolled by security guards, many homeless people and junkies live there and also in the adjacent roads. It is not uncommon to be approached by them even at daytime asking for money. The worst part though was that they sent me the bill at checkout and also by e-mail, everything seemed to be in order, only a few days later I've realized they added another stay to my room and decided to charge it to my credit card without notice, trying to call the hotel during the day is useless, sometimes no one answers the phone, others they put you on hold and no one picks up and sometimes they say they will call you back but never do. I only got the wrongfull charges credited back to my CC after a month by contacting Marriott customer service because dealing with the hotel directly is pointless. All in all, it is a lot less than you would expect from a Marriott property, maybe they think they are that 50+ yrs old buiding and still living up to that age and standards.

Stayed September 2012, traveled with family
Was this review helpful? Yes
Ask andytravelerrr about Courtyard Miami Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review
November 15, 2012
Dear AndyTravelerrr,

Thank You for staying with us during your visit to Miami Beach. I apologize if there was a computer at the business center which did not work. We have 3 terminals and 3 operating PC's in addition to 2 quick print boarding pass stations. The pool is quite large by Miami Beach standards; and is the exsiting pool from the original build of this beautiful historically protected tower. Also, I am glad we were assist with your room charges, I apologize if it was difficult to find someone to assist. Please contact me at the hotel and I'd welcome the opportunity to find out more detail as we strive to improve our service. I hope you give us another chance on your return visit.

Best Regards,

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caracas, Venezuela
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Better times will come”
4 of 5 stars Reviewed November 9, 2012

Old Iconic Hotel, great staff, good rooms, but requires some upgrades. Great ocean view but huge construction blocking the view. Great staff, location is a bit far from main streets in Miami Beach and South Beach, but I would still recommend.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Alfredo B about Courtyard Miami Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review
November 11, 2012
Dear Alfredo B,

Thank You for staying with us while in Miami Beach. We appreciate your business and hope to see you during your next visit to Miami Beach. We feel one of our greatest assets is our Miami Beach location which is centrally located and easily accessible to the airport and local attractions as well as our adherence to the mid century modern design.

We hope to see you soon,

Best regards,

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
101 reviews 101 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
“Great view and helpful staff; but the hotel is in serious need of renovation!”
3 of 5 stars Reviewed November 4, 2012 via mobile

My husband and I only stayed at this hotel for one night: we checked in, got some sleep and checked out. We got an ocean view room with balcony and that was really amazing. The view was a little ruined by the construction works (new building belonging to the same hotel is being built), but nevertheless very nice. The very big pool area seemed nice from our room; unfortunately we did not get to try it.

The staff at reception was very friendly at helpful, and so were the valets.

The problem here are the rooms: surely very spaceous, but in desperate need of renovation; the furniture is old fashioned, the wall paper ancient; the bathroom run down, depressive! Small bugs everywhere by the sink... Blah!

Hopefully to the construction of the new building will follow some sort of renovation for this hotel.

Bottom line is: fine for a quick stop; I would not recommend it for a longer stay.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 10 more reviews by MrsPerfectBerlin for Miami Beach
Ask MrsPerfectBerlin about Courtyard Miami Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review
November 8, 2012
Dear Mrs. PerfectBerlin,

Thank You for staying with us in Miami Beach. We always strive to improve our product and service, so we appreciate your candid feedback. I will make sure I deliver your message about the team as well as address your comments about the building and investigate the bugs by the sink. I do apologize for any inconvenience, I hope you give us another chance during your next visit to Miami Beach.

Thank You,

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Fantastic helpful staff!”
5 of 5 stars Reviewed October 29, 2012

I didnt stay in this hotel but today, I was travelling from South Beach to the top of Collins Ave. The street was completely flooded and there was no way to cross on foot. Henry, who I can only assume is a valet or porter got into a hotel car and drove me to my destination! He knew I wasnt a hotel guest but he still went out of his way to help a damsel in distress! For this, I am very grateful! Thanks a million Henry, you're a gentleman and a credit to your employer.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by Ciara_Ni_Mhurchu for Miami Beach
Ask Ciara_Ni_Mhurchu about Courtyard Miami Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review
October 30, 2012
Dear Ciara,

We strive to provide a top tier level of service at this property. I am glad Henry showed off his true spirit to serve. I will kindly share this note with him.

Best Regards,

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ufa, Russia
Top Contributor
56 reviews 56 reviews
45 hotel reviews
Reviews in 26 cities Reviews in 26 cities
34 helpful votes 34 helpful votes
“Nice hotel for vacation spot in Miami Beach”
5 of 5 stars Reviewed October 28, 2012 via mobile

The hotel itself is not new and a bit worn out, but the service was excellent. You feel yourself highly valued guest there. Staff at the reception and technical service were very hospital. For example: our safe box was broken and engineering person came to repair, we left him in the room working and after we came back there were several chocolate bars with short note, where he excused for inconvenience due to safe box malfunction. Same thing with reception - always smiling, asking if everything is ok. They arranged small events in the lobby every day - popcorn day, ice cream day, etc.
Territory is very small, just one pool, but we looked for ocean, so far these facts didn't bother us.
Whenever we come back to Miami Beach we will consider this hotels a first choice to stay.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask DctrG about Courtyard Miami Beach Oceanfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph L, General Manager at Courtyard Miami Beach Oceanfront, responded to this review
October 30, 2012
Dear DctrG,

Thank You for choosing during your visit to Miami Beach. We are in the midst of adding a second pool and further expanding our already great offerings. I hope you have the chance to visit us again.

Best Regards,

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holiday Inn Miami Beach
Great value on a similar hotel
Miami Beach, FL
3.5 of 5 stars 611 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Miami Beach
Trendy
Grand Beach Hotel
Grand Beach Hotel 4.0 of 5 stars 1,612 reviews
Family-friendly
Loews Miami Beach Hotel
Loews Miami Beach Hotel 4.0 of 5 stars 2,088 reviews
Romantic
The Angler\
The Angler's Boutique Resort 4.5 of 5 stars 969 reviews
Luxury
The Palms Hotel & Spa
The Palms Hotel & Spa 4.0 of 5 stars 1,177 reviews
Show Prices ABS:HotelCheckRates-d1200086?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d256986?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d649833?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d219199?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Miami Beach hotels
Holiday Inn Miami Beach 3.5 of 5 stars 611 reviews Marriott South Beach 4.0 of 5 stars 801 reviews Doubletree by Hilton Ocean Point... 4.0 of 5 stars 588 reviews Courtyard by Marriott Miami Beac... 3.5 of 5 stars 223 reviews
Show Prices ABS:HotelCheckRates-d80247?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d120332?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85185?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224008?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 199 hotels in Miami Beach, ranked by popularity

Been to Courtyard Miami Beach Oceanfront? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Courtyard Miami Beach Oceanfront

Also Known As:
Courtyard Miami Beach Oceanfront Hotel
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Courtyard Miami Beach
Miami Beach Marriott
Miami Beach Courtyard
Address: 3925 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Region: United States > Florida > Miami Beach > Oceanfront
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Miami Beach
#43 Family Hotels in Miami Beach
#45 On the Beach Hotels in Miami Beach
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Travelocity, Hotels.com, Tingo, Venere and HotelsClick so you can book your Courtyard Miami Beach Oceanfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Courtyard Miami Beach Oceanfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Courtyard Miami Beach Oceanfront
Enter dates & see best prices* (from our partners)
Show Prices