I go to SoBe every year and from a "veteran" I will tell you that this hotel is AWESOME! From check-in till departure, the hotel exceeded the expectations of my husband and I and there is no doubt we will definitely stay here again. We stayed April 28th through May 1. CHECK-IN: When we arrived (around Noon on Thursday), our Front Desk Agent was kind and friendly, greeted us with a smile and informed us that our room was ready. Next to us, we overheard another hotel guest who was upset and complaining over something trivial regarding her room key. The additional Front Desk Agent handled the customer's complaints and gripes with class and decorum. It speaks volumes (at least to me) when you have someone yelling at you and your response is to calm the person down and solve the problem, rather than retaliate with a raised voice of your own. To me, that says, "classy establishment." ROOM: We had a King Room with a City View on the 10th floor. Even for a city view, our view was great. Downtown Miami's skyline is so pretty at night! The Ocean View rooms are probably gorgeous. The room itself was spacious and clean, with ample closet space and a huge, comfy, king-sized bed. The bathroom was also large, clean and stocked with all the amenities one would need, including lovely-scented bath products. Great shower and plenty of hot water. Temperature-wise, the thermostat was easily adjustable and kept the room cool and comfortable. And, for someone like me who likes "white noise" to fall asleep, there is a manual fan option (which I loved). The fan was just enough soft noise to lull me to sleep. FOOD: The breakfast each morning was outstanding (best bacon I've ever had). The Tiki Bar was our favorite. We were there once (if not twice) each day for either lunch and/or cocktails. The bartenders / waitstaff are friendly and accomodating. The little nibbles were delicious (definitely a great cheeseburger, seviche and salads). We ate dinner once at the Carrabba's Italian Grill restaurant, which was delicious, and the service was outstanding. BEACH / POOL: We didn't use the pool, but each time we walked by, it was clean and sparkling (as was the hot tub). The poolside cabaña where you pick up your beach towels was always staffed with someone very kind and pleasant, and even offered cold ice water to cool off in the hot sun. The beach is directly behind the hotel. It's gorgeous and quiet. Staff members of Carrabba's restaurant will even circulate the beach area with menus and bring food / cocktails to you beachside. OVERALL IMPRESSION: If you desire staying right in the midst of the hustle and bustle of Collins / Ocean Drive, then this is not the hotel for you. It is a $10 cab ride each way to the "main drag" of South Beach. But, if you want to party all night on Ocean Drive, then retreat back to a quiet sanctuary to recharge your batteries, then this is definitely the place!