We arrived, and checked in, only to walk into a DIRTY hotel room. There was a dirty towel and coffee mug in the room, someone had also been laying in the bed. We then moved to another room, which was OK. It definitely wasn't 100% clean. There was no hot water. Only lukewarm, both in the evening and in the morning. We only had one coffee cup in our room. The wifi does not work in the room. We needed the shuttle back to the airport- the gentleman wouldn't take our reservation when we arrived, so we made it the next morning. The staff almost did not take our reservation since it was the same day, the gentleman should have taken it the night before but would not. Each staff member would tell you something different.
The pictures you see online are quite attractive, they show the best parts of the hotel.
It really is the little things that add up to be a subpar experience- no hot water, uncleanliness, no soap in the downstairs bathrooms, unkempt areas of the hotel, things that are half remodeled.
- Also Known As:
- Astor Hotel Miami Beach
- Astor Miami Beach
- Official Description (provided by the hotel):
- Small hotel with plain but stylish bedrooms.Art Deco boutique hotel near South Beach clubs, shops and restaurantsOriginal 1936 Vitrolite panels light the entrance to this Art Deco jewel in the heart of South Beach. The 42-room hotel is more minimalist than its flashier competitors and has been restored to its initial splendor. The expansive lobby has a tiled floor and dramatic lighting reminiscent of Hollywood glamour. Inside, rooms favor the less-is-more approach. Expect lots of white -- Miami Beach's signature color --sleek furniture and Roman shades. ... more less
- Reservation Options:
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