This was the second time I stayed in this hotel, and again the staff were extremely friendly and helpful, and the rooms were amazing. However, the day before I was leaving a bottle of expensive perfume that I purchased, went missing from my room. Nothing was done about it because, "the staff had been there for so long that, accusing any of them would be insulting."
I was very disappointed, as it became clear that I was not going to stay with them again.
It is unfortunate, but they failed me on the only customer service that counted.
- Also Known As:
- Astor Hotel Miami Beach
- Astor Miami Beach
- Official Description (provided by the hotel):
- Small hotel with plain but stylish bedrooms.Art Deco boutique hotel near South Beach clubs, shops and restaurantsOriginal 1936 Vitrolite panels light the entrance to this Art Deco jewel in the heart of South Beach. The 42-room hotel is more minimalist than its flashier competitors and has been restored to its initial splendor. The expansive lobby has a tiled floor and dramatic lighting reminiscent of Hollywood glamour. Inside, rooms favor the less-is-more approach. Expect lots of white -- Miami Beach's signature color --sleek furniture and Roman shades. ... more less
- Reservation Options:
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