The customer service at this hotel was outstanding, the reps at the front desk were always smiling and asked if we needed anything. They offer free beach towels at the front desk and they were always available.
Breakfast was as described in prior reviews; real orange juice, milk, cereals, breads and fruit.
I did a lot of research to find a hotel in this location at this price that looked decent online so I knew what I was paying for. I think it's a fantastic price at this time of year ($100) for a hotel right on ocean drive, the beach is right across the street. It's in the quieter end of south beach but its only a five minute walk or so to the busy area so it's the best of both worlds.
Rooms were very basic as shown on the website, we had all the towels we required in the room and they were changed each day. I did notice a stain on one of the new ones brought into the room. Sheets were clean, no bugs, lots of storage room and loved that it had a mini fridge. I just bought my own drinks and snacks and stored them in there and moved their mini-bar products aside. Water pressure in the shower was good. Our room was on the first floor so we were concerned that we'd hear a lot of noise or people walking by but there was no excessive noise. Rooms could use some artwork the walls were all bare. It did have everything I required for my stay though.
I did use the valet, it went very smoothly, they were pretty quick to bring the car back as well on average about 5 minutes, the longest we waited was 10 minutes when they said it was busy. No damage or issues with the car. It cost $25 with in and out privileges, they told me they have a couple lots they use, one behind the hotel and the other a minute or so down the street.
I would recommend this hotel if you're on a budget and want a basic hotel that is right across the street from the beach. Who goes to south beach to stay in their room all day anyways :)
- Official Description (provided by the hotel):
- Striking Art Deco Hotel situated on Ocean Drive, across street from Atlantic Ocean. ... more less
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- Also Known As:
- Century Hotel Miami Beach
- Century Miami Beach