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“Great Service” 5 of 5 stars
Review of Room Mate Waldorf Towers

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Room Mate Waldorf Towers
3.5 of 5 Hotel   |   860 Ocean Drive, Miami Beach, FL 33139   |  
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Ranked #35 of 201 Hotels in Miami Beach
Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Service”
5 of 5 stars Reviewed March 22, 2014

Nice hotel interior, amazing location and a very good breakfast. What made it really great was the service (I left a suit jacket there, and they went out of their way to mail it to me).

I would not hesitate in booking it up!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lazaro F, General Manager at Room Mate Waldorf Towers, responded to this review, March 23, 2014
Thanks Sandy, thanks for apreciating our truely commitment, wich is no other than make our gests feel that everything wich is in our hands it would me made.
Its wonderful when we know that for one reason or other, our guest left us feeling that the people here tried their best
Any time you want
Fernando Ruiz-Casaux
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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513 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • English first
  • French first
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English first
Paris, France
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2014

The room mate waldorf hotel has a lot going for it . It's very well situated in the middle of ocean drive and yet very well preserved from the street noises. The room was lovely and clean, but hardly any cupboard to store your clothes , just hangers. Bathroom spacious and modern.
The female staff is absolutely charming , they are smiling and extremely helful.
I would recommend this hotel any time ,it's a great experience

Room Tip: The room I had on second floor , had no view at all but was extremely quiete , its worth it
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  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
1 review
5 of 5 stars Reviewed March 17, 2014 via mobile

I have spent several wonderful days in Miami for the Winter Party at the Room Mate Hotel. This is a highly recommendable hotel with a unique location, in a refurbished Art Deco building. The room was spacious, the bathroom very modern and the food and drinks of good quailty and almost all-day long available.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lazaro F, General Manager at Room Mate Waldorf Towers, responded to this review, March 18, 2014
Dear Fer
It a pleasure hearing what youve felt being with us, its a great, great pleasure, and this gives us the strenth to continue acting this way trying to make everyone feel the way you felt
Thank you very much again for your words and time
Fernando Ruiz Casaux
G Manager
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed March 17, 2014 via mobile

Great place to stay!!! Came for spring break and it's a prim location. Right on the beach, in between all the best bars and food. The service was great!! They all remembered us when ever we came in we were always greeted. My best friend and I only reserved one night and the next day we decided to stay another night!!! Will def. be coming back :)

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lazaro F, General Manager at Room Mate Waldorf Towers, responded to this review, March 23, 2014
Hi Caroline
Great your comment, full of enery and good vibrations. Im really glad you enjoyed your stay with us that much.
Know in advance that if you ever want to come back just let us know
Best
Fernando Ruiz-Casaux
G Manager
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Ghent, Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 14, 2014

I (24) stayed at this hotel for 6 nights with a friend (23). Here are our findings and recommendations:

Room:
The room was rather small, BUT as you are only in your room to sleep and take a shower, this is not a problem!! The shower is great and the room is very clean with nice floors. The bed was very comfortable, though rather short. This was not a problem for us, but if you are a tall man, the bed may be a little too short. There was also a tv and a fridge etc. Overall, a modern and cleam room!

Hotel: The location of the hotel was perfect ! It's very central, right in the middle of ocean drive. You just have to cross the street to get to the beach and there are so many restaurants nearby! We had a room on the 3rd floor, facing another building (not the street side), so we didn't had noise problems. They do, however, provide earplugs. The staff at the front desk was very friendly.

Overall, choose this hotel if you go to south beach, cause everything (restaurants, beach, shops, ...) is in walking distance!! I think this hotel is perfect for couples (young and old) and friends.

Room Tip: Choose a room on the 3rd floor, not facing the street !
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lazaro F, General Manager at Room Mate Waldorf Towers, responded to this review, March 16, 2014
Dear Caroline,

Is great hearing you liked us that much, you know since you left we were waiting you or any one close to you to be back.
Regarding to the size of the rooms, rather than small I would say compact, but as every hotel here in Ocean Drive, and the reason is not other than all this hotels were built in the 30' and the city regulation doesn't allow to touch the structure of this buildings as far as all of them are protected for belonging to the Deco days, but don't tell me that you did not like our hotel the way it was decorated
Thanks again Carlonie for staying with us and any time you want will be here for you

Fernando Ruiz-Casaux
General Manager
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 13, 2014

I would not recommend this hotel as it was very laud with no sound proof between the walls. We could not sleep for 2 nights that we stayed there because of the noises in the corridor and from the people upstairs. It felt like the room had no walls and you could hear anything other people do and say in their rooms.
When we arrived to our room there was still sand on the floor from the previous guests which means that these rooms don’t get cleaned properly. The bed was very squeaky and old – it’s seen better days. On top of all this as we were leaving our room one day we saw a cockroach trying to get to our room from the corridor.
All in all unless you need a room to crash after crazy night where you would not notice or care about all these things, I would not recommend this hotel.

  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lazaro F, General Manager at Room Mate Waldorf Towers, responded to this review, March 14, 2014
Dear Anna

As you see I´m responding to your comment as soon as it arrived, I can understand and accept any comment about our hotel, there are lots of guest that pass by and everyone has his own way of experiencing the same situation, but when it comes to the cleaness issue is something that is needed to be treated inmediatly. I apologise if you found sand in your room, and I would please if you dont mind tell me in wich room were you and the dates, then I can track who was incharge of that room, and find out what happened, for this porpouse Im leaving you my private mail frcasaux@gmail.com.
Regarding to the noise issue, our windows are double sound proof, and the walls between the room have of course the sound proof chamber, but still I understand you, its true that this days have been a bit loud sometimes, we are in the middle of spring break and that means this part of the city get to sleep a bit late, and although we have a special person during this days trying to keep the spring break partyers low some times for what you say the result is not what everyboby spects.
Sorry for this incovinient, and believe me that every time we dont achive to make feel everyone willing to come back, is a huge failure

Sincerelly
Fernando Ruiz-Casaux
G Manager
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed March 10, 2014

For the past three years we have traveled to Miami and stayed at the Room Mate Waldrof. We would never stay anywhere else. The room (s) are super clean, decorated nice. The location is incredible, located right on the beach and in walking distance of several great eateries and boutiques. The staff is super friendly and couldn't ask for a more helpful manager. Lazaro assisted with all of our needs regardless of how small. Looking forward to our next vacay. Thank you for providing outstanding service Laurence Hurling & Tangela Smith

Room Tip: Corner suites are large and sunny
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lazaro F, Front Office Manager at Room Mate Waldorf Towers, responded to this review, March 11, 2014
Dear guests,

Thank you for your very kind review. We appreciate you taking the time to do this. I am delighted the you enjoyed your stay at the Room Mate Waldorf Hotel and that you found the hotel was very comfortable and modern.

I am very pleased to hear the my team and I make you feel at home.

We are very excited that you chose to stay with us this year.

Best regards,
Lazaro Flores
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Waldorf Towers

Address: 860 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites
Hotel Style:
#14 Business Hotel in Miami Beach
#27 On the Beach Hotel in Miami Beach
#35 Romantic Hotel in Miami Beach
#36 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Room Mate Waldorf Towers 3.5*
Official Description (provided by the hotel):
Waldorf Towers is a historic property that has been recently renovated achieving the green building design certificate, situated next to the beach that offers a perfect balance between a historic building and a modern hotel. The hotel is ideally located in South Beach, within walking distance of trendy shops, nightclubs and restaurants. ... more   less 
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Also Known As:
Room Mate Waldorf Towers Hotel Miami Beach
Roo Mate Waldorf Miami Beach
Roo Mate Waldorf Hotel

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