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“Just add sleep” 4 of 5 stars
Review of Room Mate Waldorf Towers

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Room Mate Waldorf Towers
3.5 of 5 Hotel   |   860 Ocean Drive, Miami Beach, FL 33139   |  
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Ranked #35 of 200 hotels in Miami Beach
Arkansas
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Just add sleep”
4 of 5 stars Reviewed December 21, 2012

We had a good stay at the Room Mate-the price was great for the location, and it was within walking distance of all the attractions. Fortunately we were placed on the 3rd floor though because had to get up early the next day to catch our cruise and needed our beauty rest. The street noise was still very loud all night long though and so stay somewhere else if you need your rest. Good hotel if you want to party 'till morning-you'll have loads of company. Went to the restaurant for breakfast and James our waiter was a delight. If you get the full breakfast it is more than ample too.

Room Tip: 3rd floor for sleep.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, January 8, 2013
Dear Valued Guest,

We are pleased to have had you with us during your trip in Miami. We also hope that you enjoyed your cruise. We are happy to hear that you enjoyed your stay with us witrh the one exception of the noise of the street and Ocean Drive. We are looking to change out the windows this year to better isolate the noise from the rooms.

We do hope that the next time you are in Miami you will choose us again to be your Home away from home.

Best Regards,
Your new Friends in Miami
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2012

Had a wonderful, decadent stay following a cruise. Lazaro at the front desk took care of us from beginning to end. I arrived way too early (10am) and Junior Suite wasn't ready, but I enjoyed the chic lobby with a mimosa, chocolate covered strawberry and included wifi and was quite happy. The room was huge, clean, comfy, and surprisingly quiet for being in the absolute center of the nightlife. I didn't even need the earplugs we had requested, just in case, even on Saturday night! Though the restaurant out front (Prime Time) is not affiliated, we found it the best in the area in terms of quality and service so ate breakfast there three days running.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 17, 2012
Hello Friends,

We are so happy that you enjoyed Waldorf and that you had the pleasure of meeting Lazaro whom just won employee of the year for the company. I am glad that you enjoyed hte little extras at your arrival. It's guests like you that really make us love what we do. We hope to see you again soon...

Your new friends in Miami
Natalie and Staff
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Falkirk, United Kingdom
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 9, 2012

We stayed at this hotel,very clean,very good location on Ocean beach.The hotel also take and park your car from the front door of the hotel,and bring it back when leaving,saving you the hassle of finding their car park.This was at no extra cost above the $25 overnight parking cost on Ocean drive.The location is ideal if you want to spend the night on Ocean drive,and is right in the middle of all the clubs and restaurants.The restaurant/bar at the front of the hotel is shockingly expensive for cocktails of not a very high standard.If you stay at this hotel ask for a room at the opposite side if the hotel from the lift,as we had to listen to it going up and down continually through the night,if you are a loght sleeper this would be an issue,fortunatly we were not.

Room Tip: Away from the lift would be ideal
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 17, 2012
Dear Friend,


We are so happy to hear that you enjoyed your stay with us here at Waldorf, We love what we do and we take our performance to heart. We want to say THANK YOU for taking the time to tell future guests about your stay.

We hope to see you again in the future.. Happy Holidays

Natalie Mower
General Manager
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Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 1, 2012 via mobile

I usually don't write reviews, but this place necessitated a good review. Super friendly staff and couldn't have asked for a better location! It is directly next to Mangoes and same block as Pizza Rustica and directly across from South Beach! A tad noisy but not bad and what do you expect on the Strip?

Great value! Highly recommended.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Hello Friends

We want to give a big Thank You !!!!! We are so glad that you found everything amazing during your stay with us. We are delighted to hear such kind words. We do hope the next time you are in Miami that you stay with your friends at Waldorf.

Best Regards,
Natalie Mower
General Manager
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London, England
Top Contributor
171 reviews 171 reviews
149 hotel reviews
Reviews in 151 cities Reviews in 151 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed November 30, 2012

Struggled to find a hotel on the front, in the Art-Deco area, at Miami Beach at a reasonable price and came across Room Mate Waldorf Towers. Formerly just the Waldorf Towers (posters in the Art-Deco Information centre) so one of the Art-Deco hotels, Room-Mate have kept the Art-Deco exterior and refurbished the inside. We had a huge room on the first floor at the front and were happy with that. Bed was comfortable, room well equipped and clean, elevator to help with moving luggage. Reception staff friendly and helpful despite being ridiculously busy (folks arriving off cruise ships at 9am hoping to find rooms available etc)
Valet parking available - more or less essential I guess.

Now what some people might see as the downside - at ground floor level the whole strip is one long chain of restaurants (mostly outdoor) and clubs. So the entry to the hotel is through the restaurant and every time you go in someone hustles you to eat, which gets a bit tiresome. Also some of the clubs have very loud music which keeps going until 2am, the hotel provides earplugs! Normally that kind of thing bothers us but surprisingly this didn't - even without earplugs (and we slept worse on the Sunday night which was a bit less noisy!)
There are so many restaurants, and no way of telling which are good/bad/indifferent - fortunately in the streets behind there are good restaurants with a reputation so on the whole we ate well (try the Colombian/Peruvian restaurant Bolivar - we were well impressed at quality and low price)
For me the answer as to whether or not a hotel is good lies in whether or not I would return, for the Waldorf Towers I would have no hesitation!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Dear Guest and Friend,

We want to say Thank You for staying and also taking the time to review us. It is important to get feedback from the guests so we can make sure that each stay is the best one. We are glad that you enjoyed the Hotel and the staff. Southbeach is well known for the clubs and dinning however I agree that the noise is annoying at times. We are lookimg to replace all the windows in 2013 to help better control the outside noise. I do hope when you are in Miami again that you will stay with your new friends at Waldorf.

Thanks so much ,
Natalie Mower
General Manager
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MADRID EU
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 29, 2012

Although rooms are pretty small, this brand new hotel deserves a visit. Setting is perfect, in the heart of the Art Deco District and facing the beach, but what makes this place really special is its outstanding staff, particularly Ana who was very helpful, lovely and professional. Thanks for an awesome stay!

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Hello Friend,

Thank you so much for taking the time to complete a review. We are so happy to hear that inspite of the rooms not being large you still enjoyed your stay. I will be sure to tell Ana that you appreciated her hospitality. We hope that the next time you are in Miami you will stop by and visit
your new friends.

Best Regards,
Natalie
General Manager
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New York City, New York
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 29, 2012

We've been to South Beach a few times by now, and have gotten used to paying too much for small, somewhat run-down hotels just to be close to the beach. Luckily, this time, we found a real gem. What a fantastic experience! We loved it so much we came back again a week later, and had an even better experience.

Pros:
- Location can't be beat, right on Ocean drive, and walking distance to everywhere
- Service was great - nice, helpful, and fast
- The entire hotel looks almost brand new, with nice decor
- The restaurant right downstairs had good food for incredible deals, $5 breakfasts, $9 lunches, and a great 2-for-1 deal on cocktails (unlike some tourist trap places where it's 2-for-1 but you pay $50+ for each one)

Cons:
- At times we noticed a line at check in/out when there was only one person at reception


Full story:

We got a good rate on a room, and were happy just with the location. When we asked at check in, they offered an upgrade to an ocean view suite for a small fee, and we took it. We absolutely loved the room. Spacious, new, great view of the beach, and a nice bathroom. We knew we were coming back to SoBe the following week, and asked at reception if they have the same room available. After checking with the manager, they agreed to let us book a room for the same fee, and said if they have the suite available we'd get the same offer to upgrade, so we made the booking, and cancelled our other hotel.

The following week we called ahead, and confirmed that the suite was available for us to upgrade. When we arrived, Ana at reception already remembered us from last time. She told us she had some news - the same exact suite was not available. "BUT.... and I need a ta-da-da-da for this... we're giving you the presidential suite instead!". We were indeed happy - this one was even bigger, and apparently we were getting the best room in the house.

Then Ana even went above and beyond, with helping us with some odd requests (we arrived too early to check in, and needed some help organizing for our day that she was happy to assist with).

Feeling happy, we settled in for lunch and cocktails with friends, and had a wonderful rest of the stay. When we later needed some ice in our room, we called reception, and in less than 15 seconds, someone had run up the stairs to grab our bucket and fill it for us.

Overall, our best stay in SoBe so far. We'd be happy to return here, and glad to recommend this place to our friends.

Room Tip: Get the suites - the ocean view and larger rooms make it worth the little extra. Be aware that Ocea...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Dear Friend,

We want to first of all say THANK YOU for taking the time to review our Hotel. We are so happy to hear that this has been your best stay in South Beach. Comments like these is why myself and my team wake up every morning with dedication and a smile. We love what we do... We hope that you will be coming by to see us again the next time you are in Miami.

Thanks and see you soon,
Your Frirends at Waldorf
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Additional Information about Room Mate Waldorf Towers

Address: 860 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites
Hotel Style:
#15 Business Hotel in Miami Beach
#27 On the Beach Hotel in Miami Beach
#35 Romantic Hotel in Miami Beach
#36 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Room Mate Waldorf Towers 3.5*
Official Description (provided by the hotel):
Waldorf Towers is a historic property that has been recently renovated achieving the green building design certificate, situated next to the beach that offers a perfect balance between a historic building and a modern hotel. The hotel is ideally located in South Beach, within walking distance of trendy shops, nightclubs and restaurants. ... more   less 
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Also Known As:
Room Mate Waldorf Towers Hotel Miami Beach
Roo Mate Waldorf Miami Beach
Roo Mate Waldorf Hotel

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