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“Great location! Friendly Staff!” 4 of 5 stars
Review of Room Mate Waldorf Towers

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Room Mate Waldorf Towers
3.5 of 5 Hotel   |   860 Ocean Drive, Miami Beach, FL 33139   |  
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Ranked #36 of 200 hotels in Miami Beach
Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great location! Friendly Staff!”
4 of 5 stars Reviewed December 1, 2012 via mobile

I usually don't write reviews, but this place necessitated a good review. Super friendly staff and couldn't have asked for a better location! It is directly next to Mangoes and same block as Pizza Rustica and directly across from South Beach! A tad noisy but not bad and what do you expect on the Strip?

Great value! Highly recommended.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Hello Friends

We want to give a big Thank You !!!!! We are so glad that you found everything amazing during your stay with us. We are delighted to hear such kind words. We do hope the next time you are in Miami that you stay with your friends at Waldorf.

Best Regards,
Natalie Mower
General Manager
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England
Top Contributor
171 reviews 171 reviews
149 hotel reviews
Reviews in 151 cities Reviews in 151 cities
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed November 30, 2012

Struggled to find a hotel on the front, in the Art-Deco area, at Miami Beach at a reasonable price and came across Room Mate Waldorf Towers. Formerly just the Waldorf Towers (posters in the Art-Deco Information centre) so one of the Art-Deco hotels, Room-Mate have kept the Art-Deco exterior and refurbished the inside. We had a huge room on the first floor at the front and were happy with that. Bed was comfortable, room well equipped and clean, elevator to help with moving luggage. Reception staff friendly and helpful despite being ridiculously busy (folks arriving off cruise ships at 9am hoping to find rooms available etc)
Valet parking available - more or less essential I guess.

Now what some people might see as the downside - at ground floor level the whole strip is one long chain of restaurants (mostly outdoor) and clubs. So the entry to the hotel is through the restaurant and every time you go in someone hustles you to eat, which gets a bit tiresome. Also some of the clubs have very loud music which keeps going until 2am, the hotel provides earplugs! Normally that kind of thing bothers us but surprisingly this didn't - even without earplugs (and we slept worse on the Sunday night which was a bit less noisy!)
There are so many restaurants, and no way of telling which are good/bad/indifferent - fortunately in the streets behind there are good restaurants with a reputation so on the whole we ate well (try the Colombian/Peruvian restaurant Bolivar - we were well impressed at quality and low price)
For me the answer as to whether or not a hotel is good lies in whether or not I would return, for the Waldorf Towers I would have no hesitation!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Dear Guest and Friend,

We want to say Thank You for staying and also taking the time to review us. It is important to get feedback from the guests so we can make sure that each stay is the best one. We are glad that you enjoyed the Hotel and the staff. Southbeach is well known for the clubs and dinning however I agree that the noise is annoying at times. We are lookimg to replace all the windows in 2013 to help better control the outside noise. I do hope when you are in Miami again that you will stay with your new friends at Waldorf.

Thanks so much ,
Natalie Mower
General Manager
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MADRID EU
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 29, 2012

Although rooms are pretty small, this brand new hotel deserves a visit. Setting is perfect, in the heart of the Art Deco District and facing the beach, but what makes this place really special is its outstanding staff, particularly Ana who was very helpful, lovely and professional. Thanks for an awesome stay!

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Hello Friend,

Thank you so much for taking the time to complete a review. We are so happy to hear that inspite of the rooms not being large you still enjoyed your stay. I will be sure to tell Ana that you appreciated her hospitality. We hope that the next time you are in Miami you will stop by and visit
your new friends.

Best Regards,
Natalie
General Manager
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New York City, New York
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 29, 2012

We've been to South Beach a few times by now, and have gotten used to paying too much for small, somewhat run-down hotels just to be close to the beach. Luckily, this time, we found a real gem. What a fantastic experience! We loved it so much we came back again a week later, and had an even better experience.

Pros:
- Location can't be beat, right on Ocean drive, and walking distance to everywhere
- Service was great - nice, helpful, and fast
- The entire hotel looks almost brand new, with nice decor
- The restaurant right downstairs had good food for incredible deals, $5 breakfasts, $9 lunches, and a great 2-for-1 deal on cocktails (unlike some tourist trap places where it's 2-for-1 but you pay $50+ for each one)

Cons:
- At times we noticed a line at check in/out when there was only one person at reception


Full story:

We got a good rate on a room, and were happy just with the location. When we asked at check in, they offered an upgrade to an ocean view suite for a small fee, and we took it. We absolutely loved the room. Spacious, new, great view of the beach, and a nice bathroom. We knew we were coming back to SoBe the following week, and asked at reception if they have the same room available. After checking with the manager, they agreed to let us book a room for the same fee, and said if they have the suite available we'd get the same offer to upgrade, so we made the booking, and cancelled our other hotel.

The following week we called ahead, and confirmed that the suite was available for us to upgrade. When we arrived, Ana at reception already remembered us from last time. She told us she had some news - the same exact suite was not available. "BUT.... and I need a ta-da-da-da for this... we're giving you the presidential suite instead!". We were indeed happy - this one was even bigger, and apparently we were getting the best room in the house.

Then Ana even went above and beyond, with helping us with some odd requests (we arrived too early to check in, and needed some help organizing for our day that she was happy to assist with).

Feeling happy, we settled in for lunch and cocktails with friends, and had a wonderful rest of the stay. When we later needed some ice in our room, we called reception, and in less than 15 seconds, someone had run up the stairs to grab our bucket and fill it for us.

Overall, our best stay in SoBe so far. We'd be happy to return here, and glad to recommend this place to our friends.

Room Tip: Get the suites - the ocean view and larger rooms make it worth the little extra. Be aware that Ocea...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, December 4, 2012
Dear Friend,

We want to first of all say THANK YOU for taking the time to review our Hotel. We are so happy to hear that this has been your best stay in South Beach. Comments like these is why myself and my team wake up every morning with dedication and a smile. We love what we do... We hope that you will be coming by to see us again the next time you are in Miami.

Thanks and see you soon,
Your Frirends at Waldorf
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Houston, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2012

The hotel is just across from Miami Beach in the middle of the Art Deco district. The bed was nice and soft, and our room was further back in the hotel so we didn't hear the partying on Ocean Drive at night. Valet parking is your only option and it was $25 night.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 27, 2012
Dear Guests,

We want to give a huge THANK YOU for taking the time to write about your stay with us.
We are so happy that you enjoyed the location of our hotel. The parking of South Beach is challenging and there is not to many options. There is a public garage a couple streets over however you can not enter once you leave, you would have to pay again. However I am really happy to hear everything else was great.

We hope to see you again when you vist Miami from beautiful Houston...

Best Regards,

Natalie and staff
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Madrid
Top Contributor
96 reviews 96 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 21, 2012

Had such an amazing stay here! we arrived at this lovely art deco building earlier than expected but were accomodated anyway, the room was large and spacious, beautifully clean (even under the bed where most hotels fail) and all done in a cool modern look! definitely recently overhauled and I hope it will stand up until I can visit again. The reception area was great and full of life, the reception team were full of smiles and relly helpfull, reminded me of my trip to New Zealand! no breakfast available but no need as it is in a stones thow of some great eateries. And last but not least LOCATION! right on the beach, literally out the front door! These guys have hotels in Madrid but I never thought they were anything special, might have to go and check them out when I get home.

Room Tip: Ocean view rooms are the best but also more expensive. As we were going to see the ocean all day eve...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 27, 2012
Dear Friend,

We want to give a huge Thank You for taking the time to tell us about your amazing stay with us.
We are so happy that you found the room spotless, our housekeeping department takes great pride in what they do. You should really checkout the other Roommate Hotels as they are amazing as well. We are opening more locations in 2013 so keep an eye open.

Thanks
Natalie and Staff
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Campinas, SP
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 15, 2012

The hotel is cute and really well decorated. Our bed was great and the service is very friendly. It's good located too, as it's just in the middle of Ocean Drive. If you want to stay in a historic Art Deco building, you may like to stay there.

But, it's very noisy (believe me), mainly in the weekends, when some drunk people hang out and yell in the corridors. If you want a hotel to relax, there's not the place. If you need park your car, you'll also have problems from thursdays 'till sundays, unless you pay $25 per night for a third valet service.

I'd recommend for young people who want to stay in the middle of the crowd, but I, personally, wouldn't stay there again.

Room Tip: Ask for a quieter room. All of them should be noisy, but some of them should be worst.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie M, General Manager at Room Mate Waldorf Towers, responded to this review, November 27, 2012
Dear Valued Guest,

We want to take a moment and say Thank You for taking the time to write about your stay with us at Roommate Waldorf. We are so happy that you found the decor of the rooms nice and that the staff was great. I am sorry to hear that there was to much noise during your stay. We are working on changing the windows in the rooms to better instalate the sound from Ocean Drive.

We do hope that you come and visit us again...

Best Regards,
Natalie and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Room Mate Waldorf Towers

Address: 860 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#15 Business Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#35 Family Hotel in Miami Beach
#35 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Room Mate Waldorf Towers 3.5*
Official Description (provided by the hotel):
Waldorf Towers is a historic property that has been recently renovated achieving the green building design certificate, situated next to the beach that offers a perfect balance between a historic building and a modern hotel. The hotel is ideally located in South Beach, within walking distance of trendy shops, nightclubs and restaurants. ... more   less 
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Also Known As:
Room Mate Waldorf Towers Hotel Miami Beach
Roo Mate Waldorf Miami Beach
Roo Mate Waldorf Hotel

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