My fiance and I stayed at the Chesterfield for the 2nd time,not what we expected. We were awaken every morning at 8:30am by garbage trucks and beer trucks in the alley. Then again around 9:30am from housekeeping. What kind of hotel has housekeeping come at 9:30 in the morning? We're on vacation, we want to sleep in a little. The worse of all was the night b4 we checked out, we stopped at the front desk and requested a late check out and were given 3pm. At about 12:30pm we received a phone call from another front desk clerk demanding we exit the room immediately and we were being charged $20. Well, this woman wouldn't even hear our explanation. She said there were no comments in the computer and wouldn't even listen to our explanation. She was rude, cut me off and treated me like I was a child. I've never been more insulted. We asked to have a manager contact us, that never happened. Never again, I would rather pay a few more bucks have a good night's rest and leave enjoying my vacation..not in frus
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- Also Known As:
- Chesterfield Hotel Miami Beach
- Chesterfield Miami Beach