The trip was exciting but the service in the hotel was outstanding in every phrase of the word.The service was great and the attention was awesome.The front desk personnel Daniel and Jose and Marcial are a great trio of caring workers.They go out of there way to ensure your stay is enjoyable and relaxing.Jose is very sociable and willing to do whatever is necessary for you to feel at home.These guys are an asset to the hotels success.Every company could use workers like them and be successful.There kindness and concern for each guest is unreal.As a manager of a retail store i know what great service is and how to give it.I wish them all future success.

I was here for a company function with several co-workers. Most of what I say is echoed by them.

The only room available to me was the one closest to the bar - like 15 feet from the bar. I didn't expect quiet, and was not disappointed. If the air conditioner unit had not been extremely loud, I would not have slept at all through the music and bar noise. To the hotel's credit, they offered to move me if they had a space, but since I was at a function all day, it would have meant having them move everything I had and I wasn't keen on the idea. It was a moot point anyway since there were no spare rooms the next day. My last day, I did move to a better, upgraded room, but the throbbing music from the back coupled with the loud voices out front could not keep up with the ironically quieter AC unit. I had little sleep while there.

The room was very small; barely room for the large king bed, which (as all my co-workers can attest) had shin banging overhangs. It was furnished in an edgy fun way, though the rooms (all seemed to be similar) were dark. Dim seems to be in in South Beach.

The bathroom was small, with a fairly large shower (no tub). The full mirror wall in the shower was cool, but pretty useless after about 30 seconds when it steamed up. The concrete sink was small and there was hardly any storage in the bathroom. Two cannot occupy the bathroom together unless they are hobbit-sized. The step up into and out of the bathroom is bound to be a broken leg someday.

There was no luggage rack for suitcases, though a reasonably good-sized closet was available.

It was hard to find a spare outlet for charging phones, etc - there were lots of extension cords powering the little fridge and lights. Not well thought out.

On the plus side, the bar was nice, if small, and the tiny free drinks are a nice touch. I had one breakfast there that was quite good and one late night sandwich, which was also good. All other food was off site.

The staff was reasonably good. They seem to be operating in the 1980’s though – who uses credit card imprinters anymore? Check-in takes some time and the desk is harried.

Speaking of off-site, off-site is off the hook. If you can’t find fun within five blocks of this place, you’re probably unconscious. Mangos, right around the corner, rocks. The entire strip is a block away, with the beach just across the street from that. You’ll tire of counting the Ferraris and Bentleys. Walk through the sidewalks by the restaurants and you’ll be hounded to come inside. Pick your poison. Or save a little and go a couple blocks away from the beach.

Went here with my best friends, stayed three days. The staff was great, and our room was amazing. Love the live music at the bar and free drink which wasn't really specially but it was nice meeting other guest. Great location to restaurants and shopping. Would stay again

Booked a room with this hotel after returning from a Cruise. Just to stay a few nights to celebrate my best friends birthday. Even booking the room at the last minute, I was abe to get a great price. we arrived several hours before check in time and the staff totally made us feel welcomed. The suite we received was far beyond our expectations. It was absolutely beautiful. Tons of updates. The staff even supplied us with free beverages while we waited for our room. Such a caring group of people. Would definately stay there again!!!!! Two thumbs up.......