Every time I tried to find a positive during my stay it turned against me. I stayed for 2 nights and on my arrival the the guy at the reception Pedro was more concerned about the play list for the bar than checking me in. He started by telling me the hotel was fully booked and arranged for me to go over to the Shelley hotel instead......we went over there and then was sent back to the chesterfield as he had made a mistake.....the Shelley was across the road so carrying our luggage to and from was extremely annoying and Pedro did not handle the situation at all well.
We went to our rooms and they were dimly lit which wasn't a problem but the stench coming from the bathroom was unbearable. We asked to change rooms and Pedro switched us over to a room near by. This room had a dead phone, broken sink, faulty toilet, no Internet and limited tv channels. We were fed up at this point and couldn't be bothered to change again.
Valet service is totally not worth it, we paid $32 and on our request for the car he turned up 45 minutes later having used quite a bit of our petrol too which was noticeable. I know the valet is a separate company but they represent the hotel.
The best thing about the hotel was the location and the free shuttle out of there. Please avoid.
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- Also Known As:
- Chesterfield Hotel Miami Beach
- Chesterfield Miami Beach