My husband and I booked in to The Chesterfield after reading reviews ..... It was very reasonably priced, and reviews looked fair. We arrived early than expected, but after a very busy weekend there were no rooms ready early .... But we were treated so well by Alex on reception, who gave us info on what to do, places to eat for breakfast, and pointed us in the direction of the fabulous roof top sun deck. He really made us feel at home within minutes of arriving. We then had the pleasure of meeting the extremely helpful and friendly porter, Marcial - who took our bags, and made us again feel very welcome at The Chesterfield. Alex even managed to upgrade us to an amazing suite .... The icing on the cake!!! Marcial was just always there, if we needed anything, he was there to help .... He was amazing!! We were then served in the evening by the amazing Anna ... Service with a smile - we loved this place!! The rooms were clean, very well maintained, so close to the beach, bars and restaurants ..... One bad point - the rude front desk girl Francesca .... Never seen such a moody, sour face receptionist .... She was rude to everyone!!! I work in hospitality, and have never experienced such poor service from one person .... Good job The Chesterfield have people like Alex, Marcial and Anna that make the place first class :-) Thank you for the perfect stay!!!
- Also Known As:
- Chesterfield Hotel Miami Beach
- Chesterfield Hotel Miami
- Chesterfield Miami Beach
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