We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Chesterfield Hotel: Traveler Reviews

3.0 of 5
855 Collins Avenue, Miami Beach, FL 33139 (Flamingo / Lummus)
Hotel amenities
Chesterfield Hotel
Ranked #68 of 199 hotels in Miami Beach
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com Hotels.com
and 12 more sites!
Traveler Reviews
Room Prices
Write a Review

924 reviews from our community

Traveler rating
    246
    252
    126
    99
    201
See reviews for
Families
78
 
Couples
233
 
Solo
77
 
Business
64
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Toronto
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Great hotel...if you stay out late”
3 of 5 stars Reviewed December 31, 2012

This was a good hotel if you want somewhere to put your bags and sleep for a few hours.
The staff are very friendly and helpful (especially Alex and Daniel). I would actually give them a 5 out of 5 for customer service.

Our room was clean with bohemian chic decor. First two things I checked were the bathroom and bed, and both were clean. The room is dimly lit, and it helped to hide some of the sloppy painted spots, but we really didn't care about that.

The reason I gave it a 3 is because it was extremely noisy. My husband and I got back at around 2 am and at 5 am, we were still awake. The rooms are not sound-proof at all, so you hear absolutely everything. There were a group of girls running up and down the stairs and over our room with clunky shoes all night. It sounded like there was a herd of elephants. Now, we didn't exactly try to resolve the situation by asking to be moved. We were only there for one night so we didn't bother. Perhaps the front desk could have moved us?

I would say stay there, but ask for a room on the top floor and away from the stairs.

Room Tip: Top floor, away from any stairs.
See more room tips
  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by melaniejax for Miami Beach
Ask melaniejax about Chesterfield Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review
January 8, 2013
Good AFternoon Melaniejax,

Thank you so much for taking your time to post your feedback on Trip Advisor for all of our future guests to read! We are very glad to read that the service that you received by the two gentlemen was good! Our housekeepers work hard to ensure that you are checked into a totally clean room. The room is also inspected by 4 different people before it's put 'clean' in the system! We are working hard to take care of the issue with the noise! Were you able to speak with the front desk in regards to switching your room? If so, who did you speak with?

We would hope that you would give our group a second chance!

We hope to see you again soon!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
1 review
“Perfect stay!”
5 of 5 stars Reviewed December 31, 2012

We highly recommend this hotel! The staff was really friendly, our room was perfect (very modern and clean). Hotel has a great location and free shuttle to the airport - can't get any better than this!
We also have to say a special thanks to Alex Garcia (front desk supervisor) - you've been extremely helpful and understanding and you made our last night in Miami perfect!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TadejaRok about Chesterfield Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review
January 8, 2013
Hello TadejaRok,

Thank you so much for taking your time to post your wonderful and honest feedback for all of our future guests to read! I am very glad to read that you had a perfect stay while staying with us!! Our location is prime! Walking distance to everything. All of our guests love our R/T shuttle! It's a great money saver and everyone loves to save money! :) I will let Alex know of your kind praise! He's wonderful and all of our guests say the same! We are glad that his services are unforgettable! Come back and stay with us again soon!

Kind Regards,

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good Hotel, great customer service”
4 of 5 stars Reviewed December 30, 2012

Our bags missed our connection in Atlanta and we arrived at the hotel with no luggage. Upon checking in, we were told that our room wasn't ready but that they had a nice suite available if we wanted to wait about 15 minutes. We had requested a room in the rear of the hotel based on some reviews about the noise. We're glad we did.

When our bags still didn't arrive the following day when we needed to leave for the cruise port, the staff was very helpful and even offered to call us if the bags arrived after we left. I would definitely stay in this cute boutique hotel in a great location in South Beach again.

Room Tip: If you want to avoid the noise from the street and the bars, ask for a room in the rear of the hotel...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask JMR_CMH about Chesterfield Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review
January 8, 2013
Good Afternoon JMR_CMH,

Thank you so much for taking your time to post your honest feedback for all of our future guests to read! I am very glad that you had a good time with us! Our staff is always ready to help with all kinds of problems that you could run into. It's unfortunate that you had to deal with your luggage not arriving on time! I know the feeling of that- especially when your not even at your final destination! We can't wait to have you stay with us again soon!

Regards,

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
“No NO NO big NO be-careful guys”
1 of 5 stars Reviewed December 30, 2012

This is the worst hotel ever
.i paid for a taxi lift to the airport that was supposed to be free on the website.
The staff is very rude and unprofessional .(Anna and Pedro)
The bar tender is looking just for your money and had a big argument with her.
The room has no light and very dusty

The only good thing about this hotel is the location .but for the price you pay there you can get a much better quality .

Becareful on your credit card.
I will sue this hotel and make it visible to all clients in different websites.

Don't try to call or send an email or even talk to the managers because nobody care.

So guys .NO NO NO you will regret .as it just blowed all my mood during my vacation with my wife

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Wahab H about Chesterfield Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review
January 8, 2013
Hello Wahab H,

Your feedback is greatly appreciated! Thank you for sharing it with us! I am sorry to read that the Chesterfield was not suited for you. We do not provide complimentary taxi service from the airport. We do provide a shuttle that does pick ups every hour, on the hour. We like to keep the style of our rooms a little more dim then your average hotel. We do provide extra lamps for those who would like to illuminate their room some more. Were you able to speak with the front desk or the operator in regards to them bringing you another light? We are in the heart of South Beach. In the middle of all the action!

Kind Regards,

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Miami Beach hotels

Dream South Beach
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1699819?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Angler\
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d649833?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Betsy Hotel, South Beach
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1175532?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fontainebleau Miami Beach
4 of 5 stars
Show Prices ABS:HotelCheckRates-d85177?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Loews Miami Beach Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d256986?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Vienna, Austria
1 review
“Great costumer service !”
5 of 5 stars Reviewed December 29, 2012

I was really lucky to stay at chesterflied hotel. normally i am not a big fan of hotel chains, but the southbeachgroup.com kept individual style in every hotel. i stayed in Chesterflied Hotel which was great price for value. Really nice and classy rooms, good drinks on the bar and nice rooftop tub and sundeck. Expecially the managment amazing. they takeing care of you way beyond common costumer service. it was a great pleasure to stay there. just a minute to the beautiful beach and shop, restaurants etc are in walking distance.
Great location, excellent, friendly and professional staff and managment, artsy and spacious rooms. I was very happy there :)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AlexSchmizzi about Chesterfield Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review
January 8, 2013
Good Afternoon AlexSchmizzi,

Thank you so much for taking your time to post your wonderful feedback on Trip Advisor for all of our future guests to read! We are very glad to read that you loved the Chesterfield!!! Each and every one of our hotels has it's own personality to it. They are all different and amazing in there own way! Our team works hard to provide you with excellent customer service!! We are in the heart of South Beach, in the middle of all the action! We can't wait to have you stay with us again, sometime soon!

Have a great day!

Kind Regards,

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Chesterfield Hotel
Enter dates 1 night 2 nights
 
Hotel Chelsea
Great value on a similar hotel
Miami Beach, FL
3 of 5 stars 444 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Miami Beach
Trendy
The Betsy Hotel, South Beach
The Betsy Hotel, South Beach 4.5 of 5 stars 859 reviews
Family-friendly
The Angler's Boutique Resort
The Angler's Boutique Resort 4.5 of 5 stars 969 reviews
Romantic
The Hotel
The Hotel 4.5 of 5 stars 582 reviews
Luxury
Lords South Beach
Lords South Beach 4.0 of 5 stars 338 reviews
Show Prices ABS:HotelCheckRates-d1175532?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d649833?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d240167?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1943235?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Miami Beach hotels
Hotel Chelsea 3.0 of 5 stars 444 reviews Catalina Hotel & Beach Club 3.5 of 5 stars 1,852 reviews La Flora 4.5 of 5 stars 220 reviews Clinton Hotel South Beach 3.5 of 5 stars 925 reviews
Show Prices ABS:HotelCheckRates-d217414?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85101?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d120424?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d247105?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 199 hotels in Miami Beach, ranked by popularity

Been to Chesterfield Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Chesterfield Hotel

Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Hotel Miami
Chesterfield Miami Beach
Address: 855 Collins Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > Flamingo / Lummus
Amenities:
Bar/Lounge Pets Allowed Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #68 of 199 hotels in Miami Beach
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, BookIt.com, Olotels, Cheap Tickets, Amex, Otel, EasyToBook, Priceline, getaroom.com, Agoda, Venere, Tingo and HotelsClick so you can book your Chesterfield Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Chesterfield Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Chesterfield Hotel
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices