We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great costumer service !” 5 of 5 stars
Review of Chesterfield Hotel

Save Saved
You added Chesterfield Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Chesterfield Hotel
3.0 of 5 Hotel   |   855 Collins Avenue, Miami Beach, FL 33139   |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #83 of 200 hotels in Miami Beach
Vienna, Austria
1 review
“Great costumer service !”
5 of 5 stars Reviewed December 29, 2012

I was really lucky to stay at chesterflied hotel. normally i am not a big fan of hotel chains, but the southbeachgroup.com kept individual style in every hotel. i stayed in Chesterflied Hotel which was great price for value. Really nice and classy rooms, good drinks on the bar and nice rooftop tub and sundeck. Expecially the managment amazing. they takeing care of you way beyond common costumer service. it was a great pleasure to stay there. just a minute to the beautiful beach and shop, restaurants etc are in walking distance.
Great location, excellent, friendly and professional staff and managment, artsy and spacious rooms. I was very happy there :)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review, January 8, 2013
Good Afternoon AlexSchmizzi,

Thank you so much for taking your time to post your wonderful feedback on Trip Advisor for all of our future guests to read! We are very glad to read that you loved the Chesterfield!!! Each and every one of our hotels has it's own personality to it. They are all different and amazing in there own way! Our team works hard to provide you with excellent customer service!! We are in the heart of South Beach, in the middle of all the action! We can't wait to have you stay with us again, sometime soon!

Have a great day!

Kind Regards,

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,273 people have reviewed this hotel

Traveler rating
    390
    339
    180
    128
    236
See reviews for
112
317
99
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Winston Salem, North Carolina
Top Contributor
86 reviews 86 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 24, 2012

This was my second time staying with South Beach Group Hotels and it was great. I reserved a double standard room and at check in was upgraded to a Suite. We were only staying one night for my boyfriend's birthday so this was a nice surprise. The shuttle to and from the hotel is great. They have been on time each time we stayed. The hotel lets you leave your bag so you can go to the beach until your room is ready. The Happy Hour is great to get your night started. I have nothing but good things to say about the Chesterfield and we will be back. Pedro at the Front Desk was very nice and helpful as well as the Bellman Marcial. See you guys next time!!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review, January 8, 2013
Hello Mr Miss T,

Your feedback is greatly appreciated! All of our future guests love to read what you have to say about your recent stay with us!! We are very glad to read that you are a returning guest and, that you loved our hotel again!! I see that you were able to take advantage of the complimentary shuttle from the airport! It's a great money saver, and who doesn't like to save money? :) All of our guests love the fact that they can drink for an hour on the house, as well! It's also a fun time in getting to know who your temporary neighbors are! I will let Pedro and Marcial know about your kind praise! They are both hard workers and so good with all of our guests! We can't wait to host your next visit to South Beach!

Kind Regards,

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2012

If you are looking for the 5 star international,its glitz and bling bling standard, forget it. But if you like authenticity, some hispanic flair, art deco architecture and a warm and friendly atmosphere with comfort, it's the place to stay.. Staff in both hotels (Sheffield opposite) as well, is very nice and trying its best to make you happy ..happy hour. Chesterfied is a better location though, because of the size and decoration of the rooms. Being there in November after Veteran's day allowed us to have a very competitive rate. Booked in advance, an invoice error but corrected swiftly. Crossing the noisy but colorful Ocean Drive, the beach was clean and water warm and no damage from Sandy,. We were really pleased with Daniel Francesca Pedro Jose and the bellman services. Another advantage Airport pickup and drop.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review, January 8, 2013
Good Afternoon Charlesg187147,

Thank you for sharing your feedback with us!! We are glad that you liked the personality and style of our hotel! We always give great service to each and every one of our guests! We are very glad that you were able to take advantage of our complimentary cocktail hour! It's a great hour of mingling and having a great time right down stairs from where your staying! We are very grateful that we were not affected by Sandy! The only beating our beach got were really gooood waves! We were all satisfied with that! :) I will let all mentioned staff know of your wonderful praise!! We hope to have you stay with us again sometime soon!

Kind Regards,

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 20, 2012 via mobile

We stayed here only for one night but could have stayed for a month. Pedro and Francesca were amazing at check in, friendy and fast service. Jose took all our luggage to the room. There aren't many places you go where you remember the staff's name but everyone there was so pleasant! The room was spectacular, awsome courtyard with couches and tables plus a block away from the beach and everything else. I can't wait to come back so we can stay here again.

Tia from Colorado

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review, January 8, 2013
Good Afternoon Tizamaria,

Your feedback is greatly appreciated!! We are very glad to read that you had an amazing time while staying with us!! I will let the mentioned staff know of your kind praise!!! They are all wonderful assets of our team!! They work hard to provide you with the service that you deserve!! We can't wait to have you stay with us again. This time for a longer period of time! :)

Have a great day!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
warszawa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 20, 2012

I have been to Miami several times...but by far the best stay was at the Chesterfield Hotel.
First class all the way, a boutique environment that's exclusive but not pretentious..
My favorite was location,best of all hotels on South Beach. Its located on Lincoln Road, in center but not in loud place.2 minutes from beach, 1 minute to shops. Rooms are very clean and modern, bathrooms are very big and have all equipment turists need. ( even bidet !).
Location is perfect for holidays, neer to everything you need. I would love to come back to CHESTERFIELD. Milka & Pawel from Poland

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 19, 2012 via mobile

I was very happy with Jose helping with my bags, locking and securing them. Francesca and Ana at the front desk were exceptionally kind and helpful to enjoying my stay. Over all I would give costumer service a 10 out of 10. Clean Rooms Great Location 9&Collins!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2012

Had a blast with my friends at the bar! Was surprised with how fun the staff was! Great place to smoke a hookah, especially the outside area where you can watch all those folks passing by. Anna makes amazing shots!!! Just ask her to surprise you and she will! =))) Will come again next time we are in SoBe.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Chesterfield Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
#31 Spa Hotel in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chesterfield Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, TripOnline SA, Booking.com, Hotels.com, Expedia, Tingo, Travelocity, BookingOdigeoWL, Priceline, HostelBookers, HotelsClick and Venere so you can book your Chesterfield Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach

Owners: What's your side of the story?

If you own or manage Chesterfield Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.