The staff in the front desk and everyone we meet was extremly helpful and took care of everything we asked for. Information regarding breakfast-options pool, beach etc. had been useful when we checked in.
The concierge was great, helped us with table reservations and everything else we asked for.
The pool area an beach are fantastic! but the pool/beach snack restaurant have room for improvement, not that good food - and if the intention is to serve on the beach - it`s not working very good.
Room was great, it was near the elevator that was a little annoying and the carpet was kind of dirty - but overall great design and sleeping comfort. No pricelist for the minibar.
The internet was very slow, almost not working - even when we upgraded it.
But the feeling of this hotel and the staff is impressive - we will definetively stay here again if we are traveling to South Beach!