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“Beach umbrellas” 5 of 5 stars
Review of Shelborne Wyndham Grand South Beach

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Shelborne Wyndham Grand South Beach
4.5 of 5 Hotel   |   1801 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #32 of 206 Hotels in Miami Beach
Certificate of Excellence
1 review
“Beach umbrellas”
5 of 5 stars Reviewed yesterday NEW via mobile

Matias and Alain are the best on the beach. We spent days on the beach with ample towels, chairs and umbrellas under fabulous sun. It's the kind of service that makes a trip perfect. Eve and I can't wait to come again and enjoy tasty drinks on the beach

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
    208
    58
    26
    17
    2
See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

It was my first time at this property and I can say I LOVED it! It's a nice property and the staff was great! Barbra at Front Desk made our stay absolutely amazing. She took great care of us from the moment we checked in. She made us feel so comfortable and welcomed. She definitely raised the bar!!

The food at the pool was great. I had a Grouper sandwich and it was delicious.

I highly recommend this place.
If you stay there, make sure You try the Blue Harmony Spa too. Sandy was great and she took good care of us. We had a blast!

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel. The staff is very helpful and kind. The pool area is nice to relax at. The rooms are very clean and cozy. The only issue we had was the AC in our room. It's almost as though it just couldn't keep up with cooling down the room. Then at night when it should be the coolest...it got warmer.

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 3 days ago
Hello ZK29,

We are very pleased that our team was helpful and kind throughout your stay and that you were able to enjoy our location and wonderful amenities. I am truly sorry that you may have been inconvenienced with the AC, and I trust that our team was able to address your concerns appropriately prior to your departure. We definitely look forward to your return, please do not hesitate in reaching out to us for your next adventure in Miami Beach!

Kind Regards
Nils Stolzlechner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This a beautiful and elegant property. It's made cheap by a few things including the loud music around the pool, the rope and stantion in the lobby in the evenings, and then the beard bartender in the bar located in the back part of your lobby. The loud music and rope and stantions really made the property seem cheap. I was especially turned off by the bartender who spoke to customers without looking up or making eye contact and then seem to be the bouncer of a night club rather than a bartender at a class locale.

  • Stayed May 2015, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 1 week ago
Hello 102orlandog,

We are truly sorry for any inconvenience you may have incurred during our evening events. We have taken your observations very seriously and are moving towards addressing such issues. We hope that these issues did not completely diminish your enjoyment at our lovely property. We look forward to your return!

Kind Regards
Nils Stolzlechner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was great. Upon check-in we received a room upgrade to ocean view so that was a nice treat. The view is gorgeous in the morning when the sun is coming up. Cocktails at the bar inside the hotel are pricy at $40 for two drinks but the drinks were well made.
The service at the pool was really good. Loved having chairs and towel set up at the pool. Again, drinks and food is pricy but that's to be expected. Two drinks with tip and tax is $36. The beach was very nice as well. However, I didn't like that I had to pay $19 for umbrella at the beach. You pay a resort fee each day but the umbrella is not included. At the pool the umbrella is available at no extra charge. Beach drink and food service was good as well.
The hotel offers free water in the room. We called several times a day for extra bottles and they sent someone up immediately even in the middle of the night. No ice machine so if you need ice you had to call and a bag would be sent to the room.
Pool party with DJ was a good time on Saturday. Need to get to the pool before the party starts to ensure a good seat. Overall we had a great time and would stay here again!

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 1 week ago
Hello K0rtiz,

We are thrilled that you enjoyed your stay with us! We try our best to accommodate our guest in all ways, and with the upmost standards of service. From our Drawing room apothecary style bar to our beach side team, our goal is to make sure our patrons have a memorable stay. Thank you for your kind words, and look forward to seeing you again!

Best Regards
Nils Stolzlechner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shelborne Wyndham Grand South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Miami Beach
#21 Luxury Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
#25 Romantic Hotel in Miami Beach
#28 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Shelborne Wyndham Grand South Beach 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Look back and dream forward. Shelborne Wyndham Grand South Beach revives its famed legacy of luxury, elegance and impeccable service. An eminent landmark constructed in 1940 and embellished in the 1950s, this Art Deco Miami modern gem is reborn, infusing modern sophistication into this vintage-chic, iconic hotel at Collins Avenue and 18th Street. Following the completion of a $150 million renovation, the iconic Shelborne resort will reemerge in the heart of the South Beach Art Deco District as the Shelborne Wyndham Grand South Beach. The illustrious lifestyle destination offers 200 guestrooms, including 11 lux suites, an exclusive portfolio of leisure and entertainment experiences and over 15,000 sq. ft. of expanded event space that includes several meeting rooms, an executive boardroom, breakout rooms, a grand ballroom and flexible indoor and outdoor space. Rising design star Meg Sharpe of Meg Sharpe Interiors masterfully mingles Art Deco details and a playfully modern edge into her design of the hotel's public spaces. Her refined and savvy perspective is complemented by esteemed Architectural Digest 100 (AD100) interior designer and author, Richard Mishaan of Richard Mishaan Design. Mishaan's luxuriously redesigned rooms, suites, meeting spaces and ballrooms evoke the storied glamour and iconic culture of the 1950s. Film and TV costume designer Carol Ramsey creates stylish and vibrant fashion for the staff, drawing inspiration from the trendsetting silhouettes of the late 1950s. ... more   less 
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne

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