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“Nice property. Close to the convention center which I...” 4 of 5 stars
Review of Shelborne Wyndham Grand South Beach

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Shelborne Wyndham Grand South Beach
4.5 of 5 Hotel   |   1801 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #30 of 206 Hotels in Miami Beach
Certificate of Excellence
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Atlanta
Senior Contributor
46 reviews 46 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel. The staff is very helpful and kind. The pool area is nice to relax at. The rooms are very clean and cozy. The only issue we had was the AC in our room. It's almost as though it just couldn't keep up with cooling down the room. Then at night when it should be the coolest...it got warmer.

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 1 week ago

This a beautiful and elegant property. It's made cheap by a few things including the loud music around the pool, the rope and stantion in the lobby in the evenings, and then the beard bartender in the bar located in the back part of your lobby. The loud music and rope and stantions really made the property seem cheap. I was especially turned off by the bartender who spoke to customers without looking up or making eye contact and then seem to be the bouncer of a night club rather than a bartender at a class locale.

  • Stayed May 2015, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 1 week ago
Hello 102orlandog,

We are truly sorry for any inconvenience you may have incurred during our evening events. We have taken your observations very seriously and are moving towards addressing such issues. We hope that these issues did not completely diminish your enjoyment at our lovely property. We look forward to your return!

Kind Regards
Nils Stolzlechner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was great. Upon check-in we received a room upgrade to ocean view so that was a nice treat. The view is gorgeous in the morning when the sun is coming up. Cocktails at the bar inside the hotel are pricy at $40 for two drinks but the drinks were well made.
The service at the pool was really good. Loved having chairs and towel set up at the pool. Again, drinks and food is pricy but that's to be expected. Two drinks with tip and tax is $36. The beach was very nice as well. However, I didn't like that I had to pay $19 for umbrella at the beach. You pay a resort fee each day but the umbrella is not included. At the pool the umbrella is available at no extra charge. Beach drink and food service was good as well.
The hotel offers free water in the room. We called several times a day for extra bottles and they sent someone up immediately even in the middle of the night. No ice machine so if you need ice you had to call and a bag would be sent to the room.
Pool party with DJ was a good time on Saturday. Need to get to the pool before the party starts to ensure a good seat. Overall we had a great time and would stay here again!

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 1 week ago
Hello K0rtiz,

We are thrilled that you enjoyed your stay with us! We try our best to accommodate our guest in all ways, and with the upmost standards of service. From our Drawing room apothecary style bar to our beach side team, our goal is to make sure our patrons have a memorable stay. Thank you for your kind words, and look forward to seeing you again!

Best Regards
Nils Stolzlechner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed at the shelborne and the whole experience was great. We spent most of the time at the beach and thanks to Alein and Nino everything just excellent!!!
Both Alein and Nino both provided excellent service, they we're so helpful and friendly and so very professional. It's this kind of great service that will have us coming back again!

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 1 week ago
Hello Daniel H,

On behalf of our team at Shelborne Wyndham Grand we are very delighted that you had an enjoyable stay at our property! Both Alein and Nino are truly gems as is every member of our staff. We strive to provide personalized service to all of our guest, and we are very pleased to have accomplished that with you. We hope you can join us at our lovely property for your next adventure!

Kind Regards
Nils Stolzlechner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I could not stop raving about the Shelborne on South Beach! Not only did we have an amazing time enjoying the pool and beach, but the service was fantastic especially by the front desk and guest services! Having been to other luxury properties, we thoroughly enjoyed our stay and would highly recommend this hotel.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 1 week ago
Hello Tatiana L,

On behalf of our team I would like to thank you so much for these kind words! Our team works very hard to make all of our patrons feel welcome and absolutely taken care of. Our front office team specifically is blushing as I read your comments! Again thank you, and we are looking forward to your next venture out to Miami beach!

Kind Regards
Nils Stolzlechner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Let's just say that no stone was left unturned during our stay at the Shelbourne. From the moment we arrived at the front desk to the very very early checkout 5 days later everything was handled to the highest of standards. My wife and I were so enamored with the place that we've changed our plans to go to Hawaii this year so we could bring our teenage sons to the Shelbourne and Miami Beach this summer.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Shelborne Wyndham Grand South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Miami Beach
#19 Luxury Hotel in Miami Beach
#21 On the Beach Hotel in Miami Beach
#24 Romantic Hotel in Miami Beach
#28 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Shelborne Wyndham Grand South Beach 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Look back and dream forward. Shelborne Wyndham Grand South Beach revives its famed legacy of luxury, elegance and impeccable service. An eminent landmark constructed in 1940 and embellished in the 1950s, this Art Deco Miami modern gem is reborn, infusing modern sophistication into this vintage-chic, iconic hotel at Collins Avenue and 18th Street. Following the completion of a $150 million renovation, the iconic Shelborne resort will reemerge in the heart of the South Beach Art Deco District as the Shelborne Wyndham Grand South Beach. The illustrious lifestyle destination offers 200 guestrooms, including 11 lux suites, an exclusive portfolio of leisure and entertainment experiences and over 15,000 sq. ft. of expanded event space that includes several meeting rooms, an executive boardroom, breakout rooms, a grand ballroom and flexible indoor and outdoor space. Rising design star Meg Sharpe of Meg Sharpe Interiors masterfully mingles Art Deco details and a playfully modern edge into her design of the hotel's public spaces. Her refined and savvy perspective is complemented by esteemed Architectural Digest 100 (AD100) interior designer and author, Richard Mishaan of Richard Mishaan Design. Mishaan's luxuriously redesigned rooms, suites, meeting spaces and ballrooms evoke the storied glamour and iconic culture of the 1950s. Film and TV costume designer Carol Ramsey creates stylish and vibrant fashion for the staff, drawing inspiration from the trendsetting silhouettes of the late 1950s. ... more   less 
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne

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