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“Best hotel on South Beach-simply wonderful!!” 5 of 5 stars
Review of Shelborne Wyndham Grand South Beach

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Shelborne Wyndham Grand South Beach
4.5 of 5 Hotel   |   1801 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #31 of 205 Hotels in Miami Beach
Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Best hotel on South Beach-simply wonderful!!”
5 of 5 stars Reviewed yesterday NEW

We were so impressed with the Shelborne-I hardly know where to start. The impeccably polished hotel space that was both beautiful and functional? Or the staff that made you feel like your wish was their command? We loved the Shelborne. From Dillon at the front desk who assured us it was no trouble at all to leave our bags (as we had a late flight) to Johnathan at the towel and chair stand (who always had a sunny smile for us) you can tell that the staff at the Shelborne are first class.
Yes, a hotel needs to have a nice pool and a good location and be clean, etc…and the Shelborne exceed s in all those areas. But what I want in a hotel goes beyond that. I want to feel like the hotel staff is glad I came. I want to feel welcomed-not like I am an inconvenience. At the Shelborne I felt like they truly wanted me there and was glad I flew all the way from MN to Florida to be there. I asked one of the pool attendants (Alex) how was it that every single person I encountered at the Shelborne was incredibly kind and welcoming. He put it very simply. He said, “The GM of this hotel makes sure we all feel like a team. That every one of us, from the cleaning service to the pool concierge to the front desk, is important and we all work together to make sure that we provide 100% satisfaction for our guests.” Wow.
I would like to thank Alex and his staff at the pool for making my pool time amazing-they are so nice and incredibly helpful. (And I spent a LOT of time at the pool) Also Nicollette and Dillon for being so warm and welcoming at the front desk-you were great. Lastly, Jonathan and Rafal out by the beach-thanks for making our beach days awesome-you guys are great.

Room Tip: We chose a city view room, and while it was fun to have a city view, we did get some traffic noise a...
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  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Johnson City, Tennessee
Top Contributor
122 reviews 122 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Walk out the back gate from the pool, down the path and you are on the beach! The location is enough to get the place a 4.
From our arrival, we felt very, very welcomed by the staff. Everyone was very attentive, as you would expect at such a pricey place! You aren't going to find a cheap hotel on South Beach, so get ready to pay. Our room was fine. We didn't pay for a view and didn't get one. Our view was the side of a building. The pool looked nice but the weather was too cold to use while we were there. A negative for both of us was the inside bar. The setup is nice to look at and the service was great. The drink prices are way over the top and the neon sign that says "Too much is never enough" just bugged me. We feel lucky to be able to stay in a place like the Shelbourne. We had a nice discount because we were there for the Miami Boat Show at the Convention Center. But that sign just seemed to celebrate excess. Another positive thing about the hotel is that it is convenient to the Convention Center. We probably won't be back because of the cost, but are glad we had the opportunity to stay there.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The beachfront and staff (Jonathan) made my stay excellent as well as Ted at reception!!
Service was great and the room was clean with great beds, towels and linens! Gym is small but has essentials. Complimentary Internet for 24 hours a plus.

  • Stayed February 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As first timer in Miami, we were impressed with Miami beach and the Art Deco district. The Shelborne Wyndham fits right in, with impeccable staff service, a great location and stupendous pool. On the downside, the rooms are very small. We were fooled by some pictures taken with wide angle and as family of 3, we barely fit in. With no storage space at all for clothing, we had to make to with leaving them in our luggages. We were also a bit disappointed with the concierge service as we were looking for some expert advice on the Everglades and were sent on some tourist trap. The only in-house restaurant is Japanese, but there is a wide choice of diners around the place.

Stayed February 2015, traveled with family
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Denver
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time we walked in the door, we were made to feel welcome in this elegant, beach front hotel. Dilan at the front desk provided some extras that made us feel appreciated as guests. The exquisite remodel of one of the classic South Beach hotels made a nice combination of tradition and luxury. Our room had a great ocean view with a king sized bed. Bath was small with only a shower, but did its job. The pool had sun all day and was big enough to get exercise swimming laps. It was walk-in at one end and 9 feet deep at the other. Morimoto, the in-house restaurant, had superb food and opened to the pool and ocean views. This is the best South Beach hotel we've stayed in.

Room Tip: Book ocean view higher than 5th floor.
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  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shelborne Wyndham Grand South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Miami Beach
#14 Spa Hotel in Miami Beach
#19 Luxury Hotel in Miami Beach
#24 Family Hotel in Miami Beach
#24 On the Beach Hotel in Miami Beach
#26 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Shelborne Wyndham Grand South Beach 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Look back and dream forward. Shelborne Wyndham Grand South Beach revives its famed legacy of luxury, elegance and impeccable service. An eminent landmark constructed in 1940 and embellished in the 1950s, this Art Deco Miami modern gem is reborn, infusing modern sophistication into this vintage-chic, iconic hotel at Collins Avenue and 18th Street. Following the completion of a $150 million renovation, the iconic Shelborne resort will reemerge in the heart of the South Beach Art Deco District as the Shelborne Wyndham Grand South Beach. The illustrious lifestyle destination offers 200 guestrooms, including 11 lux suites, an exclusive portfolio of leisure and entertainment experiences and over 15,000 sq. ft. of expanded event space that includes several meeting rooms, an executive boardroom, breakout rooms, a grand ballroom and flexible indoor and outdoor space. Rising design star Meg Sharpe of Meg Sharpe Interiors masterfully mingles Art Deco details and a playfully modern edge into her design of the hotel's public spaces. Her refined and savvy perspective is complemented by esteemed Architectural Digest 100 (AD100) interior designer and author, Richard Mishaan of Richard Mishaan Design. Mishaan's luxuriously redesigned rooms, suites, meeting spaces and ballrooms evoke the storied glamour and iconic culture of the 1950s. Film and TV costume designer Carol Ramsey creates stylish and vibrant fashion for the staff, drawing inspiration from the trendsetting silhouettes of the late 1950s. ... more   less 
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne

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