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“Most amazing staff in a fabulous hoteel” 5 of 5 stars
Review of Shelborne Wyndham Grand South Beach

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Shelborne Wyndham Grand South Beach
4.5 of 5 Hotel   |   1801 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #27 of 203 Hotels in Miami Beach
1 review
“Most amazing staff in a fabulous hoteel”
5 of 5 stars Reviewed yesterday NEW

Our family came to Miami for a mini vacation and stayed at the Shelborne. From the moment we pulled up to the hotel the staff has exceeded our expectations. Everyone working at the Shelborne is smiling, friendly and eager to help in any way possible. Laura from the front desk is just amazing. She is always smiling, and my daughters love seeing her each day. They purposely stop at the front desk to talk to Laura. Our family has travelled extensively throughout the US and over seas. We have never met anyone like Laura or the staff here at the Shelborne. This hotel is clearly customer focused and everyone seems to enjoy their jobs. Everyone knows us by name and goes above and beyond to say hello and ask how everything is going. In today's world, we have never been to a hotel like this. Laura and her staff truly care. Besides the awesome location and the gorgeous Art Deco rooms, the staff makes this hotel a five plus in our book. We can't wait to return!! A huge thank you to Laura and the rest of the staff. You have made our vacation memorable.

Stayed December 2014
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117 reviews from our community

Traveler rating
    97
    15
    3
    2
    0
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Lake Tahoe (Nevada), Nevada
1 review
5 of 5 stars Reviewed 6 days ago NEW

From our arrival at the hotel, we knew our stay would be a pleasant one. The hotel is beautiful, the staff is friendly, efficient and always willing to assist with a smile! What a breath of fresh air! Laura was phenomenal and Al a true pleasure! The concierge staff, housekeeping and the restaurants, AWESOME! This should definitely be a 5 star hotel! Has all that A 5 STAR hotel entails and more.... definitely will be returning to this gem on South Beach!

Room Tip: The hotel is spectacular! Can't imagine any room being better than any other.
See more room tips
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have been visiting South Beach for many years and have stayed at the best hotels. The service here is uncomparable. The staff genuinely wants to help you and are always smiling and friendly. I would return just because of the service provided; there is really no request that they can't meet.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
1 review
5 of 5 stars Reviewed 1 week ago

My stay at this hotel was absolutely phenomenal! Prime location on South Beach! The amenities were fantastic especially the spa, Blue Harmony! The entire staff on the property was very friendly and attentive to any and all requests that my family and I had during our stay. I will DEFINITELY be returning soon and make sure to book sometime during the summer months.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We've only just returned from staying here. The hotel was very well located, the pool was lovely and the music choice was very nice. The staff were all very friendly and the beds were amazingly comfy. We would definitely be back again some day (hopefully soon)!

Stayed December 2014, traveled with family
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Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago

The whole time from arrival was fantastic. Guest Services was the beginning of this experience. They treated me great. I felt like a King. Room and room services was also surprisingly great. I would recommend this hotel for anybody traveling to South Beach.

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shelborne Wyndham Grand South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Miami Beach
#12 Spa Hotel in Miami Beach
#16 Luxury Hotel in Miami Beach
#20 On the Beach Hotel in Miami Beach
#27 Romantic Hotel in Miami Beach
#53 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Shelborne Wyndham Grand South Beach 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Look back and dream forward. Shelborne Wyndham Grand South Beach revives its famed legacy of luxury, elegance and impeccable service. An eminent landmark constructed in 1940 and embellished in the 1950s, this Art Deco Miami modern gem is reborn, infusing modern sophistication into this vintage-chic, iconic hotel at Collins Avenue and 18th Street. Following the completion of a $150 million renovation, the iconic Shelborne resort will reemerge in the heart of the South Beach Art Deco District as the Shelborne Wyndham Grand South Beach. The illustrious lifestyle destination offers 200 guestrooms, including 11 lux suites, an exclusive portfolio of leisure and entertainment experiences and over 15,000 sq. ft. of expanded event space that includes several meeting rooms, an executive boardroom, breakout rooms, a grand ballroom and flexible indoor and outdoor space. Rising design star Meg Sharpe of Meg Sharpe Interiors masterfully mingles Art Deco details and a playfully modern edge into her design of the hotel's public spaces. Her refined and savvy perspective is complemented by esteemed Architectural Digest 100 (AD100) interior designer and author, Richard Mishaan of Richard Mishaan Design. Mishaan's luxuriously redesigned rooms, suites, meeting spaces and ballrooms evoke the storied glamour and iconic culture of the 1950s. Film and TV costume designer Carol Ramsey creates stylish and vibrant fashion for the staff, drawing inspiration from the trendsetting silhouettes of the late 1950s. ... more   less 
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne

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