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“Good overall experience” 4 of 5 stars
Review of Shelborne Wyndham Grand South Beach

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Shelborne Wyndham Grand South Beach
4.0 of 5 Hotel   |   1801 Collins Ave, Miami Beach, FL 33139   |  
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Ranked #44 of 204 Hotels in Miami Beach
Jeddah, Saudi Arabia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good overall experience”
4 of 5 stars Reviewed 2 days ago NEW

The rooms were excellent. Staff from the entrance all the way were very friendly.
Breakfast offer is very poor and expectations were not managed.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    71
    9
    1
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    0
See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Lucan
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is a lovely location on south beach and we were well taken care of . Our dinner in Morimoto was a treat and a surprise . We like Japanese food and never knew it ! Good experience .

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

Not only was it my first time in Miami but it was my first time helping my colleague host a meeting at a Shelborne hotel. I had the luxury of staying there in November 2014. It happened to be my birthday on my first night at the Shelborne. One of the staff surprised me with complimentary wine bottle which goes for $60(in the room). That was very unexpected and sweet as I was there strictly on business only. The shelborne staff was exceptionally friendly and pleasantly helpful. There may have been one small issue with Matt but the banquet helper JD, was excellent with service and communication. The general manager was very understanding and cooperative and helped resolve the problem. The highlight of my stay was the staff and i unexpectedly got a chance to meet Morimoto from the TV show "The Iron Chef". whose restaurant is adjacent to the hotel! Our grantees were so pleased with the hotel and the bouquet service. We decided to check out the Surfcomber which is a Kimpton Hotel that we normally book with and I have to say the staff there was nothing compared to the staffs at the Shelborne. I can only hope that the Shelborne staffs will continue to treat each other with respect and appreciation to help influence their purpose.

Room Tip: It's a newly renovated hotel with updated appliances and structures.
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
4 of 5 stars Reviewed 5 days ago NEW

Lovely property and great level of service. My only negative feedback would be that there should be some information in the rooms as to how to turn on/off various lights. ie. desk lamp and under bed lights

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 3 days ago
Dear JuliacJ5754EQ,

Thank you so much for your review. I am happy to hear that you experienced a great level of service during your stay! Our goal here at the Shelborne Wyndham Grand is to provide the best service on the beach and it seems like we are on the right track! I also want to thank you for sharing your feedback regarding the light switches in the room and I want to assure you that I will look into this. Thank you for your visit and I hope to have you back again soon!

Best Regards,
Nils Stolzlechner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you're looking for that "Art Deco" vibe of Miami you'll be amazed at the recently restored historic hotel. The energy of the hotel does not end at the lobby but permeates every inch of the property from the creatively designed guestrooms, the pool with it's iconic diving platform and cabanas, all the way out to the beautiful beach. If you're a "foodie" you will be blown away at Chef Morimoto's newest restaurant in the hotel. It's also a short walk from the great dining and shopping on Lincoln Street. I found the staff to be especially pleasant and helpful. As I was heading out the door a bellman offered me an umbrella because it "looked like it might rain". Now that's service!

Room Tip: Grab a room in the East Tower with a nice balcony overlooking the pool or beach
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 3 days ago
Dear Mike F,

Thank you so much for choosing to stay with us here at the Shelborne Wyndham Grand. It thrills me to know that you felt like a celebrity during your stay with us! Our goal is to always provide 5 Star service and I am pleased to hear about your experience. I will be sure to share your comments with our staff and we look forward to your next visit!

Best Regards,
Nils Stolzlechner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pavia, Italy
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent Hotel. Renovated in recent months, we checked in the week after the grand opening. Staff was incredibly attentive. The location is great with easy access to the beach and its a short walking distance to the restaurants and shops on Lincoln street.
Rooms are Art Deco touchs but are modern and comfortable. As with all Wyndham hotels, the beds are heavenly. The Frette robes are the best I've ever seen at a hotel. The showers are huge. Careful though the tiles used on the floor are quite slick.
Breakfast at Morimoto is pricey and doesn't begin to compare with say Norma's at the Parker Meridian in NYC.
We hope to make it back for a longer stay.

Room Tip: Try to avoid the city view rooms as the noise from the street can be considerable.
See more room tips
  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review, 5 days ago
Dear gypsyconner,

Thank you so much for sharing your feedback regarding your recent stay here at the Shelborne Wyndham Grand. I am so happy that you enjoyed our recent renovations and that our staff was "incredibly attentive". We hope to have you back again soon!

Best Regards,
Nils Stolzlechner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shelborne Wyndham Grand South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Miami Beach
#20 Spa Hotel in Miami Beach
#28 Luxury Hotel in Miami Beach
#34 On the Beach Hotel in Miami Beach
#40 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shelborne Wyndham Grand South Beach 4*
Number of rooms: 200
Official Description (provided by the hotel):
Look back and dream forward. Shelborne Wyndham Grand South Beach revives its famed legacy of luxury, elegance and impeccable service. An eminent landmark constructed in 1940 and embellished in the 1950s, this Art Deco Miami modern gem is reborn, infusing modern sophistication into this vintage-chic, iconic hotel at Collins Avenue and 18th Street. Following the completion of a $150 million renovation, the iconic Shelborne resort will reemerge in the heart of the South Beach Art Deco District as the Shelborne Wyndham Grand South Beach. The illustrious lifestyle destination offers 200 guestrooms, including 11 lux suites, an exclusive portfolio of leisure and entertainment experiences and over 15,000 sq. ft. of expanded event space that includes several meeting rooms, an executive boardroom, breakout rooms, a grand ballroom and flexible indoor and outdoor space. Rising design star Meg Sharpe of Meg Sharpe Interiors masterfully mingles Art Deco details and a playfully modern edge into her design of the hotel's public spaces. Her refined and savvy perspective is complemented by esteemed Architectural Digest 100 (AD100) interior designer and author, Richard Mishaan of Richard Mishaan Design. Mishaan's luxuriously redesigned rooms, suites, meeting spaces and ballrooms evoke the storied glamour and iconic culture of the 1950s. Film and TV costume designer Carol Ramsey creates stylish and vibrant fashion for the staff, drawing inspiration from the trendsetting silhouettes of the late 1950s. ... more   less 
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne

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