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“This hotel is very few of hotels on south beach that make your stay worth every dollar.” 5 of 5 stars
Review of Shelborne South Beach, Wyndham Affiliate

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Shelborne South Beach, Wyndham Affiliate
4.0 of 5 Hotel   |   1801 Collins Ave, Miami Beach, FL 33139 (City Center)   |  
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Ranked #157 of 200 hotels in Miami Beach
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“This hotel is very few of hotels on south beach that make your stay worth every dollar.”
5 of 5 stars Reviewed October 11, 2012 via mobile

Love this hotel. The concieire Rafeal was great. Made sure my trip was good. I stayed at this hotel 6 times in the past two years and plan on coming back in dec. better believe its the shelborne I'm staying at. And the price is reasonable. Ocean view rooms are great.

  • Stayed September 2012
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review, October 17, 2012
Dear Vf changs, That is wonderful! We sincerely appreciate your loyalty. Thank you for being our guest and taking the time to share your positive comments. It is our pleasure to serve you and I will be sure to recognize Rafael. Thank you for choosing the Shelborne as your go-to business accommodation of choice in Miami Beach. Please email me directly at shelborneguest@meninhotels.com the next time you wish to book your next stay with us so I can provide you a great rate! Once again, thank you very much for your review and we look forward to seeing you again in December.
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467 people have reviewed this hotel

Traveler rating
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    136
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2012

Recently arrived on referral by a friend,
Told I will feel right at home,

boy, was she right,

I suggest all travelers seeking safety, comfort, and a very friendly front desk staff,
try the Shelbourne Miami Beach.

Oh, and they just opened for dinner,

and I don't know how the French waiter whose name escapes me at the moment,
got me to try sushi, raw tuna, after I just consumed a great skirt steak, without any fat on it,

one last thing,

the front desk staff and valet,

valet has a lot of traffic to deal with,
so, call down for yur car first,
and always know your tag number,

I also liked all the bellmen,
they don't stop being friendly, or smile,

then there is Gabriel at the front desk.
great personality,
and even sweeter when she speaks Spanish, so eloquently,

We came for two weeks,
it is now 4,

should I continue?

Room Tip: I advise everyone this very important tip: Look at several rooms, they are all different, I kno...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review, October 17, 2012
Dear UsaMrO, On behalf of the Shelborne Team, thank you so much for this wonderful review! We appreciate your flattering comments and are happy to hear you had such an amazing time with us during your extended stay. It is great to hear that you loved all of the amenities that we are able to provide. Please email me directly at shelborneguest@meninhotels.com the next time you wish to book your next stay with us so I can provide you a great rate! Thank you again for taking the time to write such a wonderful review. We look forward to having you back for another forgettable experience.
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MIami
1 review
5 of 5 stars Reviewed October 9, 2012

This hotel is in a GREAT location!!! We had a renovated modern room with a balcony, super clean and spacious! The staff was great...Ronaldo the bellman, Vicki at the concierge and girl who attends poolside cabana made weekend PERFECT!!! will definietly stay here again...

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review, October 19, 2012
Dear Lymari, Its so wonderful to hear that you had a great stay at our location. Our goal is to create unforgettable memories for our guests, and Iam pleased that Ronaldo, Vicki and the rest of our staff were able to create a perfect weekend for you. We appreciate the time you have taken to post this review and hope to have the opportunity to serve you again soon!
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Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed October 9, 2012

we were staying in a private apartment within the hotel so cant really comment on 'hotel rooms' but never-the-less; the concierge, Raphael, on reception was truly amazing! he was extremely helpful and nothing we asked seem 'too much' for him, thanks for making the trip run so smoothly mate!
That goes for the rest of the hotel/reception team too, very friendly and helpful so thanks guys. cheers!
dan, UK

Stayed October 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review, October 12, 2012
Dear dan c,
Raphael is definitely the best! Thank you so much for taking the time to write this positive feedback. Rest assured that it will be shared with him. As a Team, we take great pride in serving all our Hotel Guests and I am extremely happy that you enjoyed your vacation at the Shelborne Hotel. Cheers! We hope to see you again as it will be our pleasure to serve you in the future.
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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed October 6, 2012

Had so much fun here! Great mix of the pool and the beach just a short walk away. Rooms were very clean and cozy, staff was friendly, and front desk was very helpful when we had questions about where to go! It was just an amazing vacation all around with the thunderstorms, sunny skies, taking fun walks around Miami etc....

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamaria T, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review, October 9, 2012
Dear Jeannette I,
We are very pleased to hear that you have enjoyed our prime beachfront location during your Miami getaway. We appreciate your staff recognition and appraisal of the rooms. We are looking forward to having you back as a Shelborne Guest.
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Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 5, 2012

To my surprise my hotel room was hideous!!!!! The ceiling was going to cave in, the air conditioner was defective as it blew out warm air, the bathroom floor had black spots on it (along with cherry pits on it), the sink was not working, the shower door was off the hinge, the lamp in the room was white with stains on it, the curtains were dingy and not properly hung. I can go on and on. I went downstairs and asked was there another a room that we could be changed into. I was told not tonight because there weren't any rooms available.That room looked as if it was being worked on and was totally incomplete. There was no way whatsoever, this room should have not been rented out to anyone! We had to sleep in that room that night until something finally became available the next afternoon. Outside this bad experience, I must commend Ralphael at the Concierge desk and the employees at Lucy's Bar and Restaurant on being extremely professional and polite.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review, October 19, 2012
Dear Guest, I apologize if you were displeased with your accommodations during your stay. Your detailed description of your stay will be shared with all managers and will serve as a guideline to address each of the issues you have brought to our attention. We are working very hard on renovating more rooms in order to match our Guests demand for premiere rooms. We would like to have a chance to win you back, please send us an email at shelborneguest@meninhotels.com.
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Kent UK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 4, 2012

Returned from Florida in September and visited Miami. We wanted to stay in the Art Deco district and found the Shelborne. We we staying in a awful dump of a place called the Marseilles Hotel and had to find somewhere else. The Shelborne was about 3 doors down so just walked in and got a reasonable deal. Make sure you haggle a bit. We saw a lovely lady on reception called Metha and got a room for about $110 for the night which is not a bad rate for a Saturday! Room was really big corner one with great views over Miami beach! The rooms are modern and big with all usual details great big flat screen TV etc. Bathroom ok but small. Had a small balcony which was good also. The main point of this hotel is Location! great spot just 10 minutes walk to Ocean Drive and all eating paces and bars.
The Sheldon does have a resort fee but you do get a breakfast for this and use of pool and sun beds on the beach which would cost you $30. The pool is great with a good bar and food. overall a nice place to stay. Around the back of the hotel is the Broadwalk which leads to the beach and you can walk to Ocean Drive. Enjoy. Parking here is extra but they do a valet service and collect and bring your car to you whenever you need it.
Staff very good.

Room Tip: I think all rooms here face the sea.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review, October 19, 2012
Dear Teresa, Thank you for taking the time to provide your positive feedback from your recent stay at the Shelborne South Beach. We love seeing that you were able to take advantage of not only our prime location in South Beach, but of our great rate and amenities we offer. We now have 2 restaurants open on property, so please let us know the next time you are staying with us so you can taste the delicious cuisine at Vesper. If you have any questions please email shelborneguest@meninhotels.com.
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Additional Information about Shelborne South Beach, Wyndham Affiliate

Address: 1801 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Spa Hotel in Miami Beach
#52 Luxury Hotel in Miami Beach
#95 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shelborne South Beach, Wyndham Affiliate 4*
Official Description (provided by the hotel):
Boasting a multi million renovation to be complete at the end of 2011, the Shelborne makes a re-entry to the Miami Beach scene in a classic rebirth of perfect Art Deco style. Modern accommodations and amenities meld seamlessly with tropical retro ambiance while an amazing beachfront location calls you to relax among gentle ocean breezes. Offering an unbeatable location in the heart of the South Beach, the Shelborne is one of the largest meeting and event spaces with over 8,000 sq. ft. of indoor and outdoor flexible space. With three amazing dining outlets on site, there is something to meet everyone's likings. Greet the day with a warm espresso at Vesper American Brasserie outdoor cafe. Lunch and Dinner served daily both in the outdoor cafe and the indoor brasserie. Lucy's Cantina Royale serving up the best in tacos and homemade guacamole with chips made daily. Bar Tanaka is the newest sushi spot to hit South Beach, located in the lobby of the Hotel. Chef Zama Tanaka brings his skills from Philadelphia to serve some of the best sushi dishes Miami has to offer.Let Shelborne play host to any milestone event. Choose from four renovated spaces to accommodate intimate occasions or lavish affairs. Our referrals for preferred event planning specialists and our own onsite catering personnel and wait staff are here to assist with any and all event needs leading up to the big day. From weddings to Bar Mitzvahs, holiday parties to work conferences, Shelborne’s goal is to provide guests with our signature brand of all-inclusive hospitality. Utilizing the top resources on Miami Beach, we’re here to cater to your special celebration. Kick back and enjoy the festivities – and leave the heavy lifting to us. Vesper is the ideal setting to host an engagement party or rehearsal dinner. With three beautiful backdrops to set the tone for your big day, state of the art AV technology, and delicious fare, Vesper American Brasserie will leave both you and your guests extremely satisfied. Lucy's Cantina Royale is the perfect back drop to walk down the aisle as the sun is setting or an oasis to host your guests at a beachfront taqueria. ... more   less 
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne

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