We stayed here knowing it was a quick bus ride from South Beach. We spent most of our time at South Beach simply because beaches are far better there i.e. more choices to eat and finer sand. North Beach's rocky shores can wear on your feet. This hotel is clean and well kept, with nice rooms and a delicious breakfast. The in-room coffee is AWFUL, they'd do well to address that. The walls are VERY THIN. There was lots of noise and frequently we heard banging noises from above, we assumed it was kids playing. I understand this is a family friendly property but come on, the constant banging became quite irritating. To be fair the hotel was responsive to the noise issue. The first night we asked to move due to a very loud neighbor and the hotel obliged. However, when I initially phoned to ask the manager about moving, Vanessa in guest services advised me she did not know where the manager was, when they'd return, or until what time they would be on property. Nope, wrong, sorry. Please don't lie to me. Anyway, Manny, the manager on duty was very attentive and got us into a "quieter" room still heard a lot of banging though. I should mention the first room they showed us as an alternative was occupied. Oops. Which leads nicely into the next shortcoming. On our third night a houseman entered our room, uninvited. No knock, nothing, just walked right in. He said, "Oh sorry, I thought this room was vacant." Ok, sure next time knock first. Obviously there is a pattern of barging into occupied rooms, you should at least announce yourself first. When I used the business center to print boarding passes the computer froze and I wasted $2. Not a big sum of cash but its the principle to a traveler like myself. I asked the front desk to print our passes and return my $2, Carlos looked at me and said, curtly by the way, "Why do you want your money if I print the passes?" I had grown quite tired of speaking with management so I took my passes and got on with my life. This hotel ok at best and I would not return or recommend it to a friend.

I stayed here while attending a conference nearby at one of the more expensive hotels. It's an older property but is maintained well. It has a very nice location and is easily accessible. The property has direct access to the boardwalk so I was able to walk north several hundred yards until it ended, and south for literally miles. It is a fair distance to walk to any of the major restaurant or shopping areas, but, in the absence of rain, it can be a pleasant experience. The staff at the hotel was courteous and helpful. The on-site restaurant and bar were clean and the food was tasty. Overall, it was a good experience and I don't have any trouble recommending it.

Good location, away from all the construction areas, easy access to the beach and friendly staff! Rooms are old and outdated, but clean! Received free room upgrade for being a platinum priority club member! Wifi did not work!

We had reasonable expectations based on earlier reviews, and not being hard to please, we didn't think at all this hotel would be anything less than a good place to lie our heads. When we checked in, the room had clearly seen livelier days, but we didn't not expect that. Not a great room, and not very clean, but we chalked it up to staying at a cheaper hotel. On our first day, coming in at 5pm after being out since very early in the morning, we found housekeeping still hasn't been by. A bit of a disappointed, and a minor strike, but not the reason for this review. Following this, after returning from a late dinner, my husband and I discovered that neither of the 2 keys to the room worked. After trying to get recoded twice, and spending over an hour with security, trying to break into our room, we were left without assistance, or a solution. Not only were they unsuccessful in opening the door, but they woke up most of the other local guests, who was equally upset with the late wake up call. We are still sitting outside of a door that not open. Not worth the few bucks you would save elsewhere, highly would not recommend staying in this cheap, dirty hotel.