The Perry Grossly Misrepresented the extent on of the construction and noise.
A group of 15 of us arrived to do a Triathlon in Miami. We were told that there may be some aesthetic construction being done and some noise. I am reasonable, so I didn't mind a little construction on the premises. However, That was a false claim! We were not told the extent of the construction. We were given room 508, where there were 2 men on the balcony drilling on the concrete. We could not stay in our room because the rooms were shaking, and we could not relax. We were not compensated. We were also told by the Group Reservation specialist, that we could not get a discount because we got a discount for the group. We paid $237 per room per night. Yes, we got a $7 discount! We were told that we could not check out until the next day because we checked in at 4 pm! So we paid to get tortured!

The executive Meeting Manager, Julia DeBuchananne, gave us gym passes, EAR PLUGS, 2 drink vouchers, and a $50 resort credit. She said she was sorry and there was nothing she could do. I pleaded to have my room changed, she said that was impossible.

I was so sad and embarrassed because I booked the hotel for all the athletes, these athletes who travelled from across the country

We All checked out and went to the Fontainebleau Miami Beach.

The Perry is a nice hotel, but not right now!!!!

Hello,

If you are paying quite a bit, wouldnt you want your hotel to enable a nice South Beach holiday?

Well at this point Perry ruins it. And here is why:

1. Construction: Plz book somewhere which doesnt have construction. There are plenty of places cheaper and better. You dont want to wake up at 8 am with drilling machine on your head
2. Dirty: Fine you have construction, but that doesnt mean your room is filthy. Shouldnt they clean it after the construction. These are things that define good customer service from the bad one
3. Inadequate Customer Service: Though they try hard, they are short staffed, usually end up saying "We are sorry, but cannot do anything" for almost everything. Feel a lil bad for them, they were tired.

Will update further. But at this point, by the way it looks, Perry, shouldnt be an option for anyone in South Beach

Overall my stay was great!!! This hotel is a fun hotel to stay at with a good location, great beachside views and an awesome pool. Here's some more detail on each of the things worth mentioning:

Pool - two pools at this hotel - one on the roof and one on the third floor. the rooftop pool is nice but small and catered more to the pool party crowd. The main pool on the third floor was awesome. it's a raised infinity pool with curved edges with a bench in the water long the perimeter. it made lounging in the pool great! The service there was good too. We had a pool boy named Guitho who totally took care of us. He chose the perfect location - one that optimized distance from the pool, maximimum sun exposure and limited distance to neighboring lounge chairs. He also set up our loungers extra well - tucking in the towels so the wind wouldn't blow them away! TC - the pool manager - does a wonderful job of making sure things are working as they should. The poolside food and drink service was great too. the waiter was very attentive and made sure we had everything we needed during the day.

Rooms - our room was very spacious. Not only were there two double/queen beds, there was a sitting area in the middle of the room with 2 bench seats and a coffee table. The only downside to the room is that the walls were a bit on the thin side so you could hear the neighboring rooms. The decor was really cut and the bathrooms were awesome. I did wish, however, they did a better job of vaccuuming the rooms. One thing to look out for is making sure you don't get a room on a low floor close to the gym on site - luckily, we didn't stay in one of these rooms but got lost in the hallway and could hear the bass thumping from the gym.

Aside from the pool and the rooms, we didn't really experience much else in the hotel. the lobby is really nice and interesting and the rooftop pool area is fun. It's set up so that it serves as a lounge at night. Definitely worth checking out!

You can't go wrong staying here. it's close enough to the Lincoln Ave sites as well as other hotels worth visiting.

This is my second time staying here. Was nice the first time this is why we decided to come again. If you are planning on staying in this hotel just DON'T DO SO . They are having construction work in the hotel the noises are so loud you will be up at 7 in the morning can't even open the curtains, the construction men are working at your windows. We couldn't stay had to check out. The management were very rude And they refused to refund the money. We switched to shore club hotel it is nicer , the same price and at least there is no construction. I will never go back there.