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“Short stay in South Beach” 4 of 5 stars
Review of Metropole Apartments

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Metropole Apartments
4.0 of 5 Hotel   |   635 Collins Avenue, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #99 of 200 hotels in Miami Beach
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Short stay in South Beach”
4 of 5 stars Reviewed 2 days ago NEW

The room was very nice with a kitchenette and nice dining area. The Lady at the Front Desk was awesome, very friendly and helpful.
The apartments are very well positioned at South Beach and lots of activities are very close by. Just one street back from Ocean drive.

The only negative was the mattress, need replacing urgently.

Would definitely return.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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343 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 6 days ago NEW

The Metropole is in a great location, right in the middle of all the action. As far as decor...the Metropole has a sheik look. The room was nice with a kitchenette and living room. You will notice wear an tear throughout the hotel but it was otherwise clean. The staff was friendly and helpful however the shuttle was late picking us up to take us go the airport so we ended up missing our flight home. All in all I would definitely stay here again and recommend you to check it out too.

Stayed August 2014, traveled with friends
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SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review, 3 days ago
What a lovely review Shelli P!! Here at Metropole we are all about having a great time, and welcome everyone who wants the same! It seems like you enjoyed everything that we have to offer. We are terribly sorry that the shuttle was late in picking you up. The shuttle service is a complimentary service that we offer as a courtesy. Sometimes there is unexpected traffic jams, or accidents. We do the best that we can to also pick up and drop off guests on time. I am terribly sorry that we were late in getting you!

Katrine
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Dumfries, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We actually had a room at the Chesterfield but was upgraded to stay at this hotel which was very nice of them. The room is very nice but not much space for 5 people which we was told it was "suppose" to accommodate but we made it work. The staff is amazing in person, over the phone they can be a little rude. We were told that we get a ride back to Chesterfield for happy hour but when we called the front office was told they know nothing of that and it is only two blocks away and we can walk. It wasn’t the point that it was two blocks away, we were told one thing and that should have been a communication between the two hotels. The bell hop has to be one of the nicest people I have ever met. Because we was told once again we would not get a ride after check out to our next hotel the bell hop offer to take our stuff back to chesterfield. Two blocks if a long walk with luggage and in the hot humidity heat in Miami. If you like to shop than this place to be, everything is near it but if you trying to party and be in the middle of everything stay in a hotel closer to 800 Collins. Overall it’s a nice hotel.

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review, 1 week ago
Good Evening Janina L,

Thank you for sharing your honest feedback with us, regarding your recent stay! We are always willing to upgrade our guests if we are able to! We are indeed a boutique hotel therefore our rooms are a bit smaller then your average hotel room. I am terribly sorry that you experienced a bit of issue with our staff. I will make sure this issue is addressed with the General Manager so that it doesn't happen again! I see that you were well taken care of by our bellmen. We hope that you would stay with us again in the future!

Katrine
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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is just what we needed! After returning from a cruise we stayed over night in Miami. By roll of the die we booked through www.kalexander.paycation.com and what a sweet deal it turned out to be. Our room sat on the back of the hotel, facing Ocean Ave. I thought I was going to spend the evening partying (as I usually do) in Sobe. Sadly mistaken. We got caught during a vicious rain storm. What to do? That question became a moot issue when we entered our room. The full home amenities gave me the feel of relaxation as we watched the rain dance on our window pane. The room was so comfortable. The bedroom had a King bed and wall mounted tv. The living room had a tv as well as iPod docking station/radio combo. A convertible bed was also in the living room. The kitchen was fully equipped and the dining room was set up so cute. Comfort was the feel. Traveling with my 2 children allowed us time to reminisce on the great cruise times, while creating memories of laughter in our room. Windows in every room gave us the outside feel while staying dry. Food from Nexxt cafe and we were set. The hotel has a no party policy which meant PEACE! At 11pm the gates are locked and this becomes a secured building. You must be buzzed in to gain entry. I'm a very peculiar person as it pertains to my travel plans. My Miami visits previously meant I HAD to stay on Ocean. Well, I've had a change of heart. This Collins Ave. hotel gives the convenience of all that South Beach has to offer without the noise factor. My vote, thumbs up! Parking sucks however. $32 a day. There is a lot around the corner I was told that charges $1/hr. I was fortunate and found street parking. Remember, I was only there overnight.

Things that prevented a perfect score: minor things
1. Renovations are still needed on some parts of the hotel (fire extinguisher missing on our floor, I believe it was the 3rd floor had rags propping the door open, etc.)
2. I expected a full sized pool. It wasn't, though the "pool area" was nice.
3. Patio furniture was slightly tattered.

Room Tip: We stayed on the fourth floor, rear of hotel.
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review, 1 week ago
Hello divineinte,

We would like to thank you for sharing your feedback with us, and all of our future guests! Here in South Florida we can get some crazy storms, that come out of no where. Metropole can make your stormy weather stay comfortable! Full amenities, comfy bed, TV and channels galore. It seems that we made your stay enjoyable, despite the bad weather! We would love for you to come back, again soon!

Katrine
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perth
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What is not to like about the Metropole, Zara, Dash, and great shops on your doorstep, best location. Rooms are great, all the mod cons in the kitchen, bathroom could be a little bigger but very serviceable. Very nostalgic feel about the place, nice little courtyard. Staff very helpful, I would stay hear again in a heartbeat. Loved the free drinks at their sister hotels in the evening too.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review, 1 week ago
Hello there kevin27,

There is nothing better then a wonderful review, such as yours! Our staff are all working hard to ensure that everyone has the best stay ever! The location of Metropole can't be beat. Shops, shops, bars, restaurants and more shops all around us. Please come back again when visiting Miami! We would love to have you!

Katrine
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Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Metropole has a huge advantage of its location. Simply get out of the Hotel and let the Steve Madden be at your back. Move left and another left.. Go straight and you will find the Miami Beach right before you. Move left and go straight to have a LONG series of some great restaurants and cafes.

Cross the 2 roads in front of Steve Maddens and go right to find the infamous Club Madonna... Again at walking distance.

Bottomline: You have everything except airport in your reach. For Airport, the hotel provide its Shuttle as well. Best of both worlds !

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review, 2 weeks ago
Great review Maaz B!! Thank you for choosing to stay at Metropole, while visiting Miami! :) Steve Madden store is right out front! :) Hard to stay away from there since there are SO many nice things. Everything is within walking distance of the hotel, if not a 5 minute cab ride away. Please come back again soon!

Katrine
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Brazil
Top Contributor
125 reviews 125 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Close to the beach
Kind people on their staff
Nice location
Amazing apartments
Also they have this pool and they keep playing good music all the time

Sure the price is not what i wanted, but considering we are in south beach I can say thats OKAY.

Stayed August 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropole Apartments

Address: 635 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#48 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metropole Apartments 4*
Official Description (provided by the hotel):
The Metropole Hotel South Beach offers understated elegance and unparalleled service in an intimate, friendly, home-away from home atmosphere. While located in the heart of South Beach, The Metropole's inviting yet private courtyard setting and chic 1 and 2 bedroom suites manage to provide a decidedly residential feel ideal for those seeking calm, in the midst of the action. Production friendly rates available. ... more   less 
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Also Known As:
Metropole Apartments Miami Beach
Metropole Apartments Hotel Miami Beach

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