After encountering unexpected circumstances that caused us to have to cancel our reservation at the hotel (5 days in advance of our stay), we were informed that hotel policy would not permit us to cancel without forfeiting 100% of the cost of our stay (2 days at the hotel). Notwithstanding their policy, 5 days would permit the hotel to re-book the room. We were willing to pay a penalty, but 100% of the cost in my opinion is somewhat drastic. Now, we will have to stay at the hotel, notwithstanding it will cause undue problems, because we can not afford not to (that should be fun!). Thanks Hotel Grande for your understanding (NOT!). We will not be looking forward to staying at your hotel and we will not be booking a room associated with your hotel any time in the future. We also will not be giving you hotel any recommendations.
- Official Description (provided by the hotel):
- Great 2 bedroom plus a den Condo Hotel in South Beach. ... more less
- Reservation Options:
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- Also Known As:
- Casa Grande Hotel Miami Beach